
Rowe Westbrook
Westbrook, ME
Filter Reviews by Keyword
By Type
1,042 Reviews of Rowe Westbrook
F-150 Purchase Worked with Josh Hatch. Knowledgeable, patient, and not pushy. He listened well and showed me options that i had not considered. Worked very hard to g Worked with Josh Hatch. Knowledgeable, patient, and not pushy. He listened well and showed me options that i had not considered. Worked very hard to get me high value in all aspects of the transaction. More
Ford Escape lease Josh Hatch was a pleasure to work with. He took time to listen to our needs and find us the best deal he could. I would recommend him to friends and f Josh Hatch was a pleasure to work with. He took time to listen to our needs and find us the best deal he could. I would recommend him to friends and family for any vehicle needs. More
Great Sales Experience I have purchased many new and used cars over my life time at various dealer in southern Maine and northern NH. This by far was the best/easiest deal I I have purchased many new and used cars over my life time at various dealer in southern Maine and northern NH. This by far was the best/easiest deal I have ever done. I am very car knowledgeable and usually know more than the Salesman. As a woman tend to be shown the mirrors and other "girl" things. Josh listened to me, answered all my actual questions, and got me exactly what I wanted. He was very easy to work with and followd up as promised. I highly recommend Josh. More
Professional and done right! Having totaled my car in the past snow storm, I was anxious about finding a car that was right for me. I didn’t want to be paying way too much but nee Having totaled my car in the past snow storm, I was anxious about finding a car that was right for me. I didn’t want to be paying way too much but needed a safe reliable vehicle. Josh helped me find and purchase a beautiful 2016 Ford Escape. I stayed in my budget and now I have an amazing car and can actually afford the payments. I would highly recommend contacting Josh at Rowe Ford in Westbrook for your next purchase! More
No pressure great sales experience I had a great experience with Rowe Westbrook and our sales person Josh Hatch. Josh was very informative about the cars rating and features, and his ap I had a great experience with Rowe Westbrook and our sales person Josh Hatch. Josh was very informative about the cars rating and features, and his approach was no pressure. More

They had the car! This was my first experience with financing a car. Jason Burns was friendly and helpful with all questions I had about the process. He walked through This was my first experience with financing a car. Jason Burns was friendly and helpful with all questions I had about the process. He walked through the process with us, and made sure we were comfortable. While making sure we didn't rush into a decision. As a long term family buyer from Rowe, Jason makes me the 4th to be helped purchase a car from the dealership. I am very happy to be leaving with the car I wanted, and how simple the proceedings were to allow me to get a great deal! Thank you Jason, and the Rowe team for the car I've always wanted! More

Great to do business with In my 20+ years of car ownership, this is the first time I've gone back to a dealer to buy a car. The guys at Rowe do a great job of listening to what In my 20+ years of car ownership, this is the first time I've gone back to a dealer to buy a car. The guys at Rowe do a great job of listening to what you want and explaining everything. When first starting your search, they respond quickly to emails, and then in person continue to provide awesome service. Also, the service department is very attentive and keep your vehicle running great. More
New truck without customer service to defects We purchased a new truck that was special ordered. It shakes at a certain speed. When my husband brought it back they changed the tires and it no lo We purchased a new truck that was special ordered. It shakes at a certain speed. When my husband brought it back they changed the tires and it no longer had the shake. They said the tires are within specs and there is nothing they can do. So we have a brand new truck that shakes because they can't change out the tires. Why should I have to buy 4 new tires when I just purchased the truck that was suppose to have 4 perfectly good tires on it? The last conversation my husband had with them they offered him $200. How and why did they come to that amount I have no idea. They have taken all away any enjoyment I had in purchasing this new vehicle. I guess when I decide to trade my Mustang in for a new one I'll go elsewhere!!! More
Dogs rule & cats duel😆😆 Hi there folks of Rowe Ford: Regarding the survey, we gave you a four star rating because we are very new customers, So it makes no sense to give a Hi there folks of Rowe Ford: Regarding the survey, we gave you a four star rating because we are very new customers, So it makes no sense to give a five star rating here on the survey. We must re-iterate to the upper management level, how this was our first positive experience in buying a car in the last 35 years or more. Why? Perhaps, it is because you have chosen to hire a Jason Burns & And perhaps you all made it worth his while to stay at Rowe, as there is a lot of competition out there in the car world. This gentleman has the capacity to read people’s body language and has excellent manners, Also, He remembers people’s names well. He knows the business well,😊 Without being arrogant & There is nothing worse than a pushy salesperson,?? which we all have had experience with. Jason possesses excellent listening skills, which is an added bonus . Good follow up is also a plus, as we could not take our newly purchased vehicle home on 2/15/19, because of an unforeseen gas tank issue . He apologize profusely & gave us a loaner filled w gas, to get back to Rumford & a gift certificate. (Shocking really). The Hyundai Corp. conveyed to the service department to put in a new gas tank... thank goodness, so we did not deal with secondhand parts. Anyway, the reason I will recommend Jason to my grown children in the Portland area, is because he talked about his pets, reminding me we are all human beings, Not Just workers In the game of life. Thanks, Sharon Mike Madore More

So Happy Jason was just wonderful to work with. I was able to get into my dream vehicle and he made it happen. Very transparent pricing and a great attitude to Jason was just wonderful to work with. I was able to get into my dream vehicle and he made it happen. Very transparent pricing and a great attitude to boot - Thank You! More