Rowe Westbrook

Rowe Ford Westbrook Review Definitely check out rowe ford! I didnt have high expectations at first.. i never really trust anyone, especially salemen.. but was taken aback at how Definitely check out rowe ford! I didnt have high expectations at first.. i never really trust anyone, especially salemen.. but was taken aback at how excellent and friendly their service was. My saleswoman (Alicia) was very friendly and knowledgeable. She new everything about the cars they were selling and answered all my questions effectively without giving me that saleperson rhetoric bologna i was dreading from the beginning. She said she had only been working there for 6 months or so but i would have believed her if she said she worked there for years. Even kind enough to offer me food when my stomach was growling! A seamingly small gesture but one that showed me she actually cared about her clients. Thanks again! All in all i had an exceptional experience and will definitely be back! More

Great Experience Ed responded to my inquiry in a timely manner with pictures of the exact car I had been looking for, so I went to see him. He was very professional, f Ed responded to my inquiry in a timely manner with pictures of the exact car I had been looking for, so I went to see him. He was very professional, friendly and helpful. The atmosphere was relaxed and pressure free and quite honestly the best car buying experience I've ever had. Thanks Ed Giroux for doing a great job for me, I'll be sending my friends and family to see you! More

Great Experience I have NEVER owned a nice vehicle in my 34 years of life. Jason Burns and Rowe Ford made it happen for me. Jason went above and beyond my expectations I have NEVER owned a nice vehicle in my 34 years of life. Jason Burns and Rowe Ford made it happen for me. Jason went above and beyond my expectations before and after I purchased the vehicle. Thank you Jason and Rowe Ford! You have a customer for life. More

Customer Service Ed was an excellent salesman. Exceptional at the customer service. He explained everything about the car to me. For future car needs, I will call him. Ed was an excellent salesman. Exceptional at the customer service. He explained everything about the car to me. For future car needs, I will call him. More

Matt Rocks! Matt, our Lincoln Sales Specialist was incredibly knowledgeable regarding all aspects of the Lincoln brand and specifically the MKC, which we purchase Matt, our Lincoln Sales Specialist was incredibly knowledgeable regarding all aspects of the Lincoln brand and specifically the MKC, which we purchased through Matt. We were not aware of the benefits of a Certified Pre-Owned vehicle, so we appreciated Matts patience and thorough details. I especially enjoyed the opportunity for the extra long test drive extended to us (thanks to Ryan Goodwin as well for approving in our special circumstances). Thanks again Matt, we really enjoyed working with you and we will highly recommend you and Rowe Lincoln! More

Vehicle datail I had my 2011 Chevy Cruze detailed today at Rowe Ford in Westbrook for under $150.00 I met with a guy named Isaac Clark he said he could do his best I had my 2011 Chevy Cruze detailed today at Rowe Ford in Westbrook for under $150.00 I met with a guy named Isaac Clark he said he could do his best getting it clean i picked it up and OMG it looked like a brand new car not a spec of dirt nor stains it also smelled so good he went way beyond what I expected I will for sure be referring him and Rowe to everyone and will return to him for all my cleaning needs thanks Isaac and Rowe More

Another awesome purchase experience from Rowe Hyundai Just purchased 4th Hyundai from same dealership - first being in 2003. 2009 Santa Fe had 237k miles so was time to visit the sales team. Leif was the Just purchased 4th Hyundai from same dealership - first being in 2003. 2009 Santa Fe had 237k miles so was time to visit the sales team. Leif was the sales person for this adventure - did an outstanding job and ensured tow hitch, under seal coating etc was done as agreed and ahead of original schedule. Leif is knowledgeable, courteous and responsive to his clients and follows up. The management, financial and service departments are all exceptional too. I have always had honest, positive negotiations with Rowe Hyundai. The key for me has been relationship- treat them well and with respect and they take care of you. Looking forward to our new ride. More

Caring and helpful So I was bringing my car in to get serviced, knowing it would need some work. However, the work was more than what my car was worth. I decided to meet So I was bringing my car in to get serviced, knowing it would need some work. However, the work was more than what my car was worth. I decided to meet with a sales person to look at cars. I met with James Matthews and he was so helpful in the decision making process. He really took the chance to get to know me and cared about the situation I was in. The whole crew there was fantastic! More

Easy Peasy Lemon Squeezy On 12/19/2017 my son and I escaped a roll over crash uninjured. I knew if I was ever going to drive again, I needed to feel safe. I didn’t have a huge On 12/19/2017 my son and I escaped a roll over crash uninjured. I knew if I was ever going to drive again, I needed to feel safe. I didn’t have a huge budget but I knew I needed something reliable and with 4WD. After weeks of no luck, I got in touch with Ed. I finally had the perfect car the very next day. He helped find a car that met each one of my needs and made me feel safe enough to drive again! Thanks again Ed!!! More

Excellent experience I bought a new Hyundai Tucson at Rowe Westbrook a couple of months ago and it was a great experience. Prior to this, I had used their Service Departme I bought a new Hyundai Tucson at Rowe Westbrook a couple of months ago and it was a great experience. Prior to this, I had used their Service Department which is also good. Jim Mathews was my salesperson. I went and test drove one Tucson, and then a few days later, returned and test drove a different model, and bought the Tucson Value model. The day after my first test drive, Jim called to see if I had questions, and I told him that I needed some time. When I returned he had the second vehicle ready for me to test drive, and allowed me to go on my own. That really allowed me to drive and make a decision. After we settled on a price, I was not happy with the amount that they offered me for my trade-in, so Jim "went to bat" for me with the sales manager, and they gave me what I asked. Thereafter, it was a very quick path through the paperwork. I love my vehicle and Jim has called me to check if I am happy with my purchase. This was a pleasant and satisfying experience. More