Rowe Westbrook

I went in thinking about buying a new Ford C-Max Energi. I was expecting at least a little of the "car salesman" pressure tactics, but was pleasantly surprised by the whole experience. The salesman I worke I was expecting at least a little of the "car salesman" pressure tactics, but was pleasantly surprised by the whole experience. The salesman I worked with was very easy going, no pressure at all. After the initial test drive (with the salesman on-board), he invited me to take it back out for a longer ride (without the salesman, which I don't recall ever happening at other dealers.) When it came to price, I was pleased with their first offer--it came in lower than my (somewhat extensive) research had led me to believe it would without any haggling at all. I signed the papers and drove it off the lot that night. The staff walked me through the process and were very helpful and friendly the whole time. More

Best service for a car dealer I've seen. More then bent over backwards for me to make sure I got what I needed thank you so much cyndy for your time and effort bent over backwards for me to make sure I got what I needed thank you so much cyndy for your time and effort More

The whole buying experience was truly fantastic. My wife and I went together and Brian and Mark talked to both of us not just to one person. Pricing was competitive, quality of product spoke for itself an and I went together and Brian and Mark talked to both of us not just to one person. Pricing was competitive, quality of product spoke for itself and would recommend to other people to buy a Ford and especially a Ford at Rowe Westbrook. Brian Oleson was terrific and made us comfortable at every buying and decision and Mark Camp described the financial end in a clean and concise manner. By mentioning Dave Allen he is an old friend and had recommended we come to Rowe Westbrook. Thank you again for a great experience. Ida and Vincent Goscinski More

Brian was very knowledgable and friendly. He gave my husband and I the time we needed to talk privately. We never felt pressured. It was a positive experience. The financial guy (can't remember his n husband and I the time we needed to talk privately. We never felt pressured. It was a positive experience. The financial guy (can't remember his name) was very helpful, professional and friendly. He made the process a breeze. More

We purchased a vehicle from Salesman, Eric Young long distance (via telephone, e-mail, textings) as my husband is currently working in West Virginia, our home in upstate New York. Eric was most accommod distance (via telephone, e-mail, textings) as my husband is currently working in West Virginia, our home in upstate New York. Eric was most accommodating, sharing truck photos showing every possible angle of the vehicle. Finally when we were able to take actual delivery of the vehicle, we weren't disappointed. Thank you! More

I have purchased 2 new cars and a few used ones over the years prior to this one and Jaime was the best salesman I have delt with. He asked me what I needed in a vehicle and he found the right one for a pri years prior to this one and Jaime was the best salesman I have delt with. He asked me what I needed in a vehicle and he found the right one for a price I could afford. I had to have a hitch on the vehicle to go to the transfer station and he said one could be put on the car and included in the final cost. I purposely bought a new Chevy Equinox almost 8 years ago because I needed the hitch. The salesman did not tell me a car would do, so I spent more on the SUV overall. I have had my Ford Focus for just about a week now and so far I am loving it. Jaime did a wonderful job matching me up to the right car for what I needed. Thanks again!!!! Athena Greene More

This was the third car purchased at Rowe...all 3 times we dealt with Tim Caron...never any pressure from him...very laid back...always has an answer for you...makes the whole process very easy...when we need dealt with Tim Caron...never any pressure from him...very laid back...always has an answer for you...makes the whole process very easy...when we need a new or used car Tim will be our guy...also very happy with the great service provided...ALWAYS...Thank You Tim! More

After researching my next car online, I settled on the 2013 Santa Fe Sport. I wanted a very specific model, package and color. I visited Rowe Hyundai and test drove a car with the desired trim and package 2013 Santa Fe Sport. I wanted a very specific model, package and color. I visited Rowe Hyundai and test drove a car with the desired trim and package but not the desired color. Jason Burns worked hard to find the same car in the desired color at another dealership. I am very happy with Jason's professionalism and follow through to find and deliver just what I wanted. I really enjoyed the friendly service and attention I received at Rowe Hyundai. More

My husband and I had a great experience with Hyundai and the employees! We had looked at the car on Sunday and decided to do a test drive the following week. I came home on Wed. 9/25 and the car we looked the employees! We had looked at the car on Sunday and decided to do a test drive the following week. I came home on Wed. 9/25 and the car we looked at was in my yard. The saleswoman Cyndy let my husband take the car home till I got there. We went back to the dealership and met with Cyndy. She was great! She did not pressure us into getting the car,but listened to what we wanted. We got a great trade-in, rebate, we put money down and we also purchased several package deals. This has been the first dealership that we have been to in a long time that we felt that everyone listened to what we wanted! I would and have recommended that people who are looking for cars go there first. The staff was great with us. Greeting us in a friendly manner, making sure we were taken care of and not pressuring us. So many dealerships do that and that is always a huge turnoff for both my husband and myself. Thank you again for your service and kindness! More