Roy O'Brien Ford - Service Center

Roy O’Brien Dealership in St. Clair Shores, MI was the most unprofessional company that I’ve ever had to deal with. This Dealership had my vehicle near a month and after the service manager had sent oil s most unprofessional company that I’ve ever had to deal with. This Dealership had my vehicle near a month and after the service manager had sent oil sample to a company to have it analyze, their finding were that the Iron in the oil was high, after this dealership wanted to break down my engine and needed me to sign an affidavit saying that if are finding hold you responsible then I would have to pay the service bill of $1800.00 I would not let them, I had a rental clause, but they would have to diagnose the vehicle before the would provide me a loner truck. I have a business; I couldn’t let them tear my truck apart, because I already lost three weeks’ worth of work not able to service my costumers’. I even had a warranty, with proof of all my oil changes, and they still found that I neglected my $42,000 Truck. How? There is a recall on Ford F250 Diesel engines’ with a ticking noise like mine, just not gas engines’ yet. Beware if you have a warranty Roy O’Brien will not service your vehicle, but find that you are responsible and try to scam your life savings repairing your expensive vehicle. More