Royal Jaguar-Land Rover of Tucson

Professionalism Friendly, readiness to assist and answer questions, knowledge of the car we were looking at, no high pressure sales, let us look on our own, gave us Friendly, readiness to assist and answer questions, knowledge of the car we were looking at, no high pressure sales, let us look on our own, gave us water which we needed (summer in Tucson), the roses are just a wonderful touch, the restrooms are superb. All of our cars will be bought at Royal from now on, our last NICE car will be a NEW Jag and we will be back. Thank you again, Constance Messner PS Mike is in LA, He will write a review when he is home More

FABULOUS AND AMAZING DEALERSHIP We had been looking for a small SUV for our daughter to drive. She had found one at another dealership that she said "I love this car, it's my dream We had been looking for a small SUV for our daughter to drive. She had found one at another dealership that she said "I love this car, it's my dream car". My husband and I went to look at it and I was truly disappointed with it and the sales person did not seem to be very knowledgeable so I voiced my opinions to both my daughter and my husband. Needless to say, I received numerous text messages from my daughter about the car and why did I have to be so negative and find things wrong with her dream car. The next day I sat at my desk and started to "surf the web" and came across Royal Jaguar - Land Rover Tucson and the Rogue we ultimately purchased. I called the dealership and was connected to Tim Taylor. I asked him numerous questions and was soooooooo delighted at his willingness to go out, find the car and call me back with answers to my questions. Tim asked if I wanted to go by and see the vehicle and advised me of his work hours but immediately told me that he would be more than willing to stay longer if those hours did not fit my time frame. Well, we went to the dealership and I have to say IT WAS THE MOST AMAZING, STRESS FREE PURCHASE WE HAVE EVER MADE. Tim was absolutely fantastic-friendly, kind, courteous, funny, talkative but not overly, and I did not feel as though I was being appeased by him so that he could make the sale. Our daughter stayed around for almost the entire process and was very impressed with Tim and how smooth everything went. Mike and Denise, what can I say, you both are FABULOUS. I highly recommend this dealership and would not hesitate to purchase another vehicle from them. The entire staff is REMARKABLE!!!!!!!! Armin & Velma Cicala More

Great High End Dealership Our salesperson, Tim Taylor and Mike Boniti, their Sales Manger are absolutely great to work with. There is no sales pressure and they work to provid Our salesperson, Tim Taylor and Mike Boniti, their Sales Manger are absolutely great to work with. There is no sales pressure and they work to provide you with the very best deal. This 2011 Jaguar XJ is my wife's car. She is extremely happy with the all aspects of the transaction and especially the car. I have an 2003 XK8 and have had it serviced by Royal for the last few years. My Service Advisor, David Layton does an outstanding job at reasonable prices, so I know our after sales experience will be the very best. Doug Dechant More

Great Dealership I bought a used car from this dealership a week ago after being a BMW owner for the last eight years. This dealership is a DREAM to work with. Everyon I bought a used car from this dealership a week ago after being a BMW owner for the last eight years. This dealership is a DREAM to work with. Everyone is exceedingly kind and very helpful. I've had the car into the service department for some add-ons and they are amazing to work with as well. Kudos to Mike and Mike and John for their excellent customer service. I would buy from these people again in a minute. More

Great Salesman We went to visit this dealership just to check-out the Jaguar brand, but we really were not prepared to purchase the vehicle for several more months. We went to visit this dealership just to check-out the Jaguar brand, but we really were not prepared to purchase the vehicle for several more months. Once on the lot though we found our dream car in a very low milage 2008 XJ8L at a price we found very acceptable. Alex was our salesperson and when we had an issue with the Navigation System he went to bat for us with the management guys and got them to split the cost of new disks for our System. We drove out of the lot with everything working really well and the car driving like a dream. I love my Jag :) More

I recently purchased a Nissan Altima from Royal Jaguar/Land Rover. I had my other vehicle in Royal Collision, and it turned out that it had to be totaled. Since I already had my vehicle in their co Jaguar/Land Rover. I had my other vehicle in Royal Collision, and it turned out that it had to be totaled. Since I already had my vehicle in their collision center, I looked at the different options across all the Royal dealerships. The vehicle I liked the most happened to be at this location. Mike and Alex made me an excellent deal in regards to taking care of the vehicle in their collision shop, and also gave me every possible incentive on my new car. They both made the entire process smooth and seamless, and I will definitely be letting everyone I know to use Royal whenever they need to buy a new car. More

Our Jaguar buying experience with Royal Jaguar was very pleasant and easy. We selected this dealership because of their great relationship with the Tucson Jaguar Club. They have been very supportive of t pleasant and easy. We selected this dealership because of their great relationship with the Tucson Jaguar Club. They have been very supportive of this club and all the members that we talked with had nothing but great things to say about the dealership. We think that says a lot about a dealership that sells New and Used cars. Their return policy appears to be above and beyond any dealership we have ever dealt with. We checked prices with dealerships from California, Nevada, and Arizona. They were very price competitive. We were not treated to the normal salesman and manager merry-go-round in the process of buying the car. Our Sales Consultant, Tim Taylor was very knowledgable on the 2014 F-Type we about to purchased and made the ordering process a breeze. Customer service levels were outstanding from start to finish. It would be a pleasure to recommend Tim Taylor of Royal Jaguar of Tucson to any potential customer who has a need for a new or second hand vehicle. More

Raylene was delightful, professional and detailed! We have done business with Royal Jaguar and been delighted with their sales and service. We are confident that we will experience the same professional have done business with Royal Jaguar and been delighted with their sales and service. We are confident that we will experience the same professionalism with Royal Land Rover! More

Sales staff was helpful and understanding of our need or a new car. Our sales guide, Amy, helped us to select the right vehicle for us and worked with her sales managers to get us a fair price. I would reco a new car. Our sales guide, Amy, helped us to select the right vehicle for us and worked with her sales managers to get us a fair price. I would recommend and return to Royal to others and for any other cr needs. More