Rudolph Chevrolet

Everything started good, once I got the text of my consultant and tried to start the communication via text there was no response to any text. The car was there from Monday to Thursday and every day I consultant and tried to start the communication via text there was no response to any text. The car was there from Monday to Thursday and every day I tried texting and not get the response, so every day I had to call to get an update on my car. As we were getting closer to the final work to be completed I ask by phone the consultant to please call me on Thursday morning to let me know if the car will be ready that day. I did not get the call from him I had to call again at 10:40am to get the status and know if the car was going to be ready. The only time I got a call was on Thursday when the car was ready. I got to the dealership and I had requested a multi inspection on the vehicle that was in my invoice but did not receive the results. I talked to my consultant and asked him to share the results. He was not able to provide them that day and he said he would email me the diagnostic. I confirmed the email with him and I’m still waiting for the email and I’m guessing I’m going to have to call again and ask for the results. So every day of this week I had to make a call because I was not getting answers via text and not getting a call from my consultant. More

Great experience! Traded in for a new truck and they couldn’t have made it any easier and got a stellar truck out of it. Traded in for a new truck and they couldn’t have made it any easier and got a stellar truck out of it. More

Tommie is great to work with, highly recommend. Staff is pleasant. Paperwork is ready quickly. Staff is pleasant. Paperwork is ready quickly. More

Jose Castellanos was friendly and knowledgeable. He answered all questions and helped facilitate the process. He answered all questions and helped facilitate the process. More

Excellent experience with this service department. Great results and they managed to address my warranty issue, did a software update and completed a recall all in one day. Great staff and service. Great results and they managed to address my warranty issue, did a software update and completed a recall all in one day. Great staff and service. They make being without your vehicle as smooth as possible and pain free. More

Great experience at the service department as usual. Staff was great and service great every time. Staff was great and service great every time. More

Rudolph's service department is quick and easy. Very helpful the staff and fresh coffee. Thanks Very helpful the staff and fresh coffee. Thanks More

I really appreciated Tommie Crommens assistance on the purchase of my new 2025 Chevy Trax. He helped explained the cars features, benefits, and helped my husband and I get the best price for the vehicle. purchase of my new 2025 Chevy Trax. He helped explained the cars features, benefits, and helped my husband and I get the best price for the vehicle. He really went above and behind to make sure we understood everything we were doing. We really appreciate the time and effort. More

My car's issues were a mystery. Rudolph service techs did a lot of work to finally pinpoint the issue. They communicated updates to me almost daily. They were great! Rudolph service techs did a lot of work to finally pinpoint the issue. They communicated updates to me almost daily. They were great! More

Dealer added items are too much. No option is given to the buyer. Stuck with a product I didn’t want. No option is given to the buyer. Stuck with a product I didn’t want. More