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Runde Chevrolet - Service Center

East Dubuque, IL

3.0
9 Lifetime Reviews Review Dealership

9 Reviews of Runde Chevrolet - Service Center

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July 15, 2019

"Great service always!"

- Fred

The staff is great and the service is second to none! I would recommend to anyone. It’s great to know your car will be fixed right at Runde!

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Recommend Dealer
Yes
Employees Worked With
Casey Fluhr
June 12, 2019

"Horrible experience we will never be going back"

- Jbausti

We bought a used car from them and started having issues with the car right from the start. They fixed some stuff but wanted us to pay to fix the rest. Needed to say they are not getting the business and I will definitely not be recommending them to anyone for anything the car we bought should've never been resold. They don't stand behind what they sell we bought it as a family car and need to pay to fix it before we can trust it.

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Recommend Dealer
No
Employees Worked With
Amanda in customer service
May 28, 2019

"Terrible service"

- Jbausti

Bought a used car from them and within two weeks had to take it to have repairs done got it back the repairs were not fixed plus it's having more issues after getting it back from them then when I bought it. And now they will not return my phone calls. Very disappointed with my service and definitely do NOT recommend them for anything.

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Recommend Dealer
No
Employees Worked With
Wes Digman
March 19, 2019

"My Visit to the Car Doctor"

- NitJasOl

Always take my vehicle to Runde. They are my Car Doctor. Maintain the vehicle and advise when and what to do in the future to take top car of my vehicle. They are part of my family.

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Recommend Dealer
Yes
Employees Worked With
Casey and Pat
January 30, 2019

"Service"

- Kevin Klein

When I get my truck serviced at Runde's, I hope I get Casey every time! He is friendly, professional and helpful. He explains the service that has been done and he clearly knows what he is talking about. Kevin Klein

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Recommend Dealer
Yes
Employees Worked With
Greg Runde
5.0
Other Employees : Casey Fluhr
May 25, 2017

"Disappointing"

- ABCDEFG

I work construction so getting a truck as a loaner would be beneficial. Also, I did not receive an inspection sheet showing condition of the vehicle and my fluids were not topped off as they claimed they would do. I'm almost positive the front end needs some adjustment but that seems to fall on deaf ears. It's terrible that a 23 year old kid can bust his xxx to buy a $58,000 truck and the service and benefits that's comes with the price tag is practically nonexistent.

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Recommend Dealer
No
Employees Worked With
Service Center
May 27, 2015

"Fast and friendly. "

- Barb72

Didn't plan on buying a new car, but couldn't turn down the killer deal!! Very friendly and knowledgeable sales people at Runde. Very happy with the Equinox.

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Recommend Dealer
Yes
Employees Worked With
Jake Meyer
May 28, 2015 -

Runde Chevrolet responded

Thank you for taking the time to tell us about your experience working with Jake at Runde Auto Group. We are glad to hear you were pleased with the prices and customer service here and we hope you are enjoying your Equinox! -Your Friends at Runde Auto Group

June 24, 2013

"I LIKE THE PLATVILLE DEALERSHIP AND PEOPLE THERE. SORRY,..."

- 2161936

I LIKE THE PLATVILLE DEALERSHIP AND PEOPLE THERE. SORRY, NOT CRAZY ABOUT EAST DUBUQUE. I HAVE HAD THREE THINGS DONE NOW AT PLATVILLE AND WILL BE BACK THERE AGAIN WEDNESDAY.

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Recommend Dealer
Yes
Employees Worked With
SCOTT IN AUTOMOTIVE IS A VERY FRIENDLY HELPFUL MAN. HE IS IN PLATTVILLE.
March 16, 2012

"I was in for oil change this last time. Customer service..."

- mitch9212

I was in for oil change this last time. Customer service was great. Service tech advised of future service to vehicle that I should keep in mind. Sale crew all asked as they walk by if everything is ok or if I need assistance.

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Recommend Dealer
Yes
Employees Worked With
I do not rememeber his name
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