Rusnak Bentley Rolls-Royce

Andrew Lascano is the best!! After waiting for a call back from a previous employee I was connected with Andrew Lascano. He went above and beyond for my vehicle and handled all my After waiting for a call back from a previous employee I was connected with Andrew Lascano. He went above and beyond for my vehicle and handled all my concerns. I am very pleased with the service I received, Andrew really knows what customer service is about. Will definitely be coming back to the dealership for future concerns. More

My service tech andrew lascano is the best My rating is factored on the service techs and the person who services my car (Christine). My service tech Andrew Lascano is the most genuine and har My rating is factored on the service techs and the person who services my car (Christine). My service tech Andrew Lascano is the most genuine and hard-working customer service professional I have encountered. I have never had to chase them; if they say they will call, they do. I am treated like royalty and I know how busy they are, so this treatment is special. Customer service is what keeps customers returning and Rusnak apparently places that as their priority. It also helps to get your car repaired the right way and they do that very well. This is a special company; keep up the More

Great shopping experience People there are very nice and kind. They are very patient and professional with all my demands. Whitney is so sweet, she even translated to Chinese f People there are very nice and kind. They are very patient and professional with all my demands. Whitney is so sweet, she even translated to Chinese for my better understanding. More

Nothing But Love From beginning to end Ricky Williams and Ray (Sales Manager) made me feel like I was a priority. They worked hard to get me a great deal and checked From beginning to end Ricky Williams and Ray (Sales Manager) made me feel like I was a priority. They worked hard to get me a great deal and checked on me days after the sale. Nothing but smiles throughout the process. These guys are a class act and I have nothing but love for them. More

Lazy Inspection Lady. I’m really upset with their service department. When I dropped off my car they gave me a loner car and the female who did the inspection on the loner I’m really upset with their service department. When I dropped off my car they gave me a loner car and the female who did the inspection on the loner car did a lazy job that she did not notice a scratch on one of the rims, so when I got back to pick up my car she did another inspection and pointed out that scratch on the rim, and told me that I have to pay for it. I asked to speak to her boss, and Brian showed up I told Brian that she did a lazy job on the day of pick up and she did not indicate this scratch, she probably did not even see it since the tires were really dirty. Anyways Brian said that I have to pay for it and shes good at her job. I said okay fine, I do not have a problem. Anyways when we were walking away from the car I noticed another scratch but on the rear rim and told Brian “see she did not even notice this one, does that tell you how lazy of a job she did. Anyways I’m very upset that I had to pay $90 for it. It was a complete bs. Brians a good guy. But totally killed it for me. I even recommended a friend to buy a car from you guys. And he ended up getting a Rolls Royce. Definitely that will stop. More

Great Julia was very courteous and helpful she was very communicated during the entire process. She was very knowledgeable during the entire buying process Julia was very courteous and helpful she was very communicated during the entire process. She was very knowledgeable during the entire buying process. I would highly recommend her to anyone looking. More

Efficient painless and fair I arrived at a predetermined time and was met by my salesperson Chrisley was extremely happy with the service I received their I got a fair offer for I arrived at a predetermined time and was met by my salesperson Chrisley was extremely happy with the service I received their I got a fair offer for my trade-in rather immediately and they gave me a very fair price on my purchase of a used Bentley Continental. Tell me the sales manager was an outstanding individual as was Sharon my finance person who efficiently and effectively made the transaction a worthwhile experience. More

terrible would never buy or lease another car from rusnak not very much communication also could not get a hold of anyone in service on the day after we towed would never buy or lease another car from rusnak not very much communication also could not get a hold of anyone in service on the day after we towed the car in. More

Excellent service The team is great and very professional. I dealt with Ruben in the Bentley service department. Ruben is very helpful and knowledgeable. The new manage The team is great and very professional. I dealt with Ruben in the Bentley service department. Ruben is very helpful and knowledgeable. The new manager Brian is great as well. More

Great Customer Service I took my Maserati to get serviced for a recall. The dealership had to keep my car. They made it smooth by providing a rental. My car was ready as pro I took my Maserati to get serviced for a recall. The dealership had to keep my car. They made it smooth by providing a rental. My car was ready as promised. More