Rusnak/Westlake Audi

Great experience. Excellent and prompt service even when it is warranty related. I was provided with a new A6 as a loaner car and had it for a few days while the servi Excellent and prompt service even when it is warranty related. I was provided with a new A6 as a loaner car and had it for a few days while the service was being performed. More

Service Very professional dealership with excellent customer service. Makes going in to get service easy and stress free. I would rather go here than my local Very professional dealership with excellent customer service. Makes going in to get service easy and stress free. I would rather go here than my local Oxnard AUDI. Highly recommend this dealership! More

Customer Service Excellent customer service, kept me informed throughout the process, I would highly recommend this dealer to anyone. Although the service cost was hig Excellent customer service, kept me informed throughout the process, I would highly recommend this dealer to anyone. Although the service cost was high, I felt we received value for our money. More

Great service friendly staff I’m a new Audi owner and each time I have been to the dealership for service and for parts the staff has been friendly and helpful the work was done q I’m a new Audi owner and each time I have been to the dealership for service and for parts the staff has been friendly and helpful the work was done quickly and then well I’m very happy with Russ neck Audi in Westlake Village More

Four Cars and Counting Since 2007 I've leased four Audis from Rusnak Westlake. For my most recent lease, I did a LOT of research, called and/or visited six difference SoCal Since 2007 I've leased four Audis from Rusnak Westlake. For my most recent lease, I did a LOT of research, called and/or visited six difference SoCal dealers, and in the end I still went with Rusnak because no one else could do better in finding me the exact car I wanted (A5 Sportback with Black Optics Package) for a reasonable lease rate. For the past three cars, I've worked with Fay and she is spectacular. Trust me, no one will work harder for you. More

Close to home, nice service Thank you for making sure my car is safe and sound! Jessie and Carl made leaving my car easy. Thank you again for a great service experience. Thank you for making sure my car is safe and sound! Jessie and Carl made leaving my car easy. Thank you again for a great service experience. More

Great service experience Always friendly, knowledgeable and prompt. They were able to get me in right away and communicated a proper timeline and vehicle was completed on tim Always friendly, knowledgeable and prompt. They were able to get me in right away and communicated a proper timeline and vehicle was completed on time. I would highly recommend Carl and his service team to any Audi owners. More

Perfect execution! This was on a Monday Morning and you could imagine the service writers were very busy. All went very well with no hiccups. They asked the correct ques This was on a Monday Morning and you could imagine the service writers were very busy. All went very well with no hiccups. They asked the correct questions and I was out of there in less time than I had figured on. More

Audi - Q5 Hybrid I have been customer since I bought my car from Rusnak Westlake. All my service done there and all service handle by Adam. One of the best person to I have been customer since I bought my car from Rusnak Westlake. All my service done there and all service handle by Adam. One of the best person to deal with. I am very happy and I wouldn't take my car any where else. Mike More

10000 Check up Audi made it easy- dropped of my car and got another . They called me when it was finished. I do wish they would not reset my settings Audi made it easy- dropped of my car and got another . They called me when it was finished. I do wish they would not reset my settings More