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Rusnak/Westlake Audi
Thousand Oaks, CA
562 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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562 Reviews of Rusnak/Westlake Audi
February 21, 2018
Complete Confidence in the Service Department I know that my vehicle will be returned with the necessary repairs done according to Audi specifications. Carl and Jesus coordinated my repairs in a I know that my vehicle will be returned with the necessary repairs done according to Audi specifications. Carl and Jesus coordinated my repairs in a timely manner and insured that I had a loaner vehicle in the interim. First class service. More
by 7938ret
Employees Worked With
Jesus, Carl Seehoffer
February 16, 2018
Very pleasant and efficient When I arrived at the dealership I was treated right away by a service member who I explained all the problems with the car to. My service assistant r When I arrived at the dealership I was treated right away by a service member who I explained all the problems with the car to. My service assistant right away sent me over to get set up with a loaner while all the paper work was being drawn up. I was in and out with a loaner and my car completely taken care of within 10 minuets. More
by Flash13
Employees Worked With
Jesse Aguayo
February 12, 2018
ALWAYS A GOOD EXPERIENCE! I recently decided to purchase my leased SQ5 because I love it so much. Andrew walked me through the process and made it as painless as possible. Afte I recently decided to purchase my leased SQ5 because I love it so much. Andrew walked me through the process and made it as painless as possible. After all the paperwork was complete, he offered to show me features in my car that he noticed I had not been using. In my opinion, he went above and beyond his job requirements and I received the kind of service one gets when buying a new car. I would highly recommend Rusnak Audi! More
by Audifan
Employees Worked With
Andrew Teramatsu
February 08, 2018
Longtime Satisfied Customer Have always had a good buying experience with Rusnak Audi. My recent transaction was no different. I appreciate Blakey coming in on his day off to com Have always had a good buying experience with Rusnak Audi. My recent transaction was no different. I appreciate Blakey coming in on his day off to complete the deal. Great price and I love my new Q7! More
by Adam
Employees Worked With
Blakley
February 02, 2018
Pass Oxnard to drive to these guys... very satisfied so far! Pass Oxnard Deslership to get to these guys... very satisfied so far across the board. Would definitely recommend to anyone car shopping. Note: terri Pass Oxnard Deslership to get to these guys... very satisfied so far across the board. Would definitely recommend to anyone car shopping. Note: terrible experience at the Oxnard dealership. Dishonest. Disrespectful. Have heard same from many others. More
by GinaDeng
Employees Worked With
Jonathan Condran, Carl Seehoffer
January 25, 2018
Unprofessional behavior and lack of respect for the customers needs. Mr. Madden was very uncooperative and mislead information. When asked for to additional information to calculated cost he for the customers needs. Mr. Madden was very uncooperative and mislead information. When asked for to additional information to calculated cost he became hostile and raised his voice. When asked to speak to another person who could discuss this information in a professional manner he refused to transfer my call to another manager or superior. As a female this was very offensive. I hope this brings light to what can be expected from this employee. More
by Author
Employees Worked With
Eric Madden
January 25, 2018
Service visit due to leak in passenger compartment. Jesus did a great job! Very courteous and professional. Rusnak Audi is great to work with. I really appreciate their knowledge and great customer s Jesus did a great job! Very courteous and professional. Rusnak Audi is great to work with. I really appreciate their knowledge and great customer service. More
by garyc
Employees Worked With
Jesse Aguayo
January 23, 2018
An Experience This is the best dealership i’ve Gone so far. Always courteous and welcoming, couple of things you automatically expect when your trying to service yo This is the best dealership i’ve Gone so far. Always courteous and welcoming, couple of things you automatically expect when your trying to service your car and get million things done in the same day, and these guys makes it easier More
by Aries A
Employees Worked With
Reed Galloway
January 12, 2018
Best personal experience Rusnak Audi has been great to work with over the past several years. Faye has been very helpful in getting us the car & deal we wanted. Faye has bec Rusnak Audi has been great to work with over the past several years. Faye has been very helpful in getting us the car & deal we wanted. Faye has become a friend through the years and have recommended her and Rusnak to friends. We will continue with Rusnak for years to come! More
by Jennifer C Wicksman
Employees Worked With
Fay Moghadamniafalakdeh
January 04, 2018
Knowledgeable, no pressure, kind Yes I will recommend this dealership gladly. As a matter of fact I already have. Ask for Martin Stankov and Philip Mansour. Definitely get the educati Yes I will recommend this dealership gladly. As a matter of fact I already have. Ask for Martin Stankov and Philip Mansour. Definitely get the education from the tech team to help you understand all that the car can do. More
by PPP
Employees Worked With
Martin Stankov
