Rusnak/Westlake Audi
Thousand Oaks, CA
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562 Reviews of Rusnak/Westlake Audi
The sales team was able to order a 2013 S6 which arrived almost a month before we expected and provided updates throughout the process to keep me informed. They were extremely knowledgable about the specif almost a month before we expected and provided updates throughout the process to keep me informed. They were extremely knowledgable about the specific vehicle and all of it's options. Everyone was very friendly and professional. I am recommending them to everyone I know that is interested in an Audi. More
Found this deal by online price search, very happy experience. 1. Price was as we discussed, no any tricks or catches; 2. Nicole, my sales rep was very helpful. She put a 'Sold' sticker on the car experience. 1. Price was as we discussed, no any tricks or catches; 2. Nicole, my sales rep was very helpful. She put a 'Sold' sticker on the car right after we agreed on the price, and prepared the paperwork before my arrive. Made my transaction very smooth and quick. I highly recommend this dealer. More
I worked with Ted Moreno and Fay Moghadam. I told them what type of vehicle I was looking to get into, the payment I wanted, and a great warranty. I definitely gave them a tough task. It took several mo what type of vehicle I was looking to get into, the payment I wanted, and a great warranty. I definitely gave them a tough task. It took several months and a lot of patience on their part, but today they got me into my dream car. In fact they were able to get me a nicer vehicle, with lower miles than I thought I would have to settle for, and a wonderful warranty to go along with my purchase. They gave me exactly what I was looking for, at a price that absolutely worked for me, and got me in and out of the dealership much faster than I thought I was going to have to be there. Ted and Fay are wonderful people who definitely have passion for putting you in the car that's going to make you happy. More
Edgar Cordoba at Westlake Audi is truly the best sales Edgar Cordoba at Westlake Audi is truly the best sales person I had the pleasure of dealing with in my long search for a new or certified pre-owned Edgar Cordoba at Westlake Audi is truly the best sales person I had the pleasure of dealing with in my long search for a new or certified pre-owned car. I test drove numerous cars at other Audi dealerships, Lexus, VW, Toyota, Acura, Hyundai and Suburu and he was hands down the most knowledgeable, informed, patient and pleasant sales person I encountered. Mr. Cordoba is a consummate professional and I'm so happy he's the one who answered the phone when I called his dealership. The fact that he made such a good impression during my initial phone inquiry is why I chose to drive all the way out to Westlake Audi to see him rather than visit a dealership closer to our home. After a months-long search, I finally found a great, certified pre-owned car at a good price. Thanks, Edgar! More
One of the managers asked me why I chose to go to Rusnak Audi Westlake over my home town's dealership. That was easy, Fay Maghadam was the difference. She worked with me in a friendly, understanding and co Audi Westlake over my home town's dealership. That was easy, Fay Maghadam was the difference. She worked with me in a friendly, understanding and compassionate way. She listened to me when expressing what I can comfortably live with, then presented me with a vehicle that met my needs, at a fair price. If this wasn't enough reason, I also had a most enjoyable time. More
Edgar is very kind. He made us feel like like he cared. This is the third car I bought form him. If I need another car, I would come back for Edgar. The entire staff was helpful and kind. This is the third car I bought form him. If I need another car, I would come back for Edgar. The entire staff was helpful and kind. More
In all my 30 years of buying cars (and trading them in) I had the best experience in my life. I did my homework and everyone (my salesperson Jon, the internet service person Steve, the sales manager, and th had the best experience in my life. I did my homework and everyone (my salesperson Jon, the internet service person Steve, the sales manager, and the finance manager treated me with utmost care and respect. No pressure, no BS...the best dealership from top to bottom I've ever dealt with. Want an Audi....go here! I can't wait to experience their service department More
All of the staff made me feel very comfortable and Nichole did a fantastic job helping me with my purchase.I did my homework and everyone (my salesperson Nichole, and the finance manager treated me wi Nichole did a fantastic job helping me with my purchase.I did my homework and everyone (my salesperson Nichole, and the finance manager treated me with utmost care and respect. Will Definitely be purchasing my next Audi at this Rusnak branch. More
We purchased a 2011 Audi S5 (CPO) from Rusnak in 2011. Loved the car. Loved the experience. When it came time to add another Audi to the garage we contacted our salesperon and he was no longer there b Loved the car. Loved the experience. When it came time to add another Audi to the garage we contacted our salesperon and he was no longer there but Addi and Ted stepped in a took great care of us with our A7 purchase. Without hesitation we'd recommend Rusnak Audi for your next pre-owned or new Audi purchase!!! And, btw, there are 2 hours from us and definitely worth the drive!! Jeff More

