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Rusnak/Westlake Audi

Thousand Oaks, CA

4.8
566 Reviews
Call Dealership (805) 601-8034
View Awards

3832 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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566 Reviews of Rusnak/Westlake Audi

April 12, 2024

Great Service Very detailed great experience overall would definitely recommend to others I would go back for another car More

by angeldmartinez1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene 'Geno' Demyon, John Ryland, Catrina Meda, Devon Menditto, Karen Nuzback, Jacob Anaya
Report | Print
Apr 13, 2024 -

Rusnak/Westlake Audi responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

March 30, 2024

Friendly and honest staff. They were great to work with throughout the buying process. I was able to confidently buy a car from them while being out of state. Then arrive at More

by Dave S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Jaber, Jose "Joe" Rojas
Report | Print
Apr 02, 2024 -

Rusnak/Westlake Audi responded

Hi Dave, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

March 25, 2024

Thank you to Fabian, for all his help giving us great customer service! We love our new car! More

by Rocio choperena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose "Joe" Rojas, Fabian Ochoa
Report | Print
Mar 28, 2024 -

Rusnak/Westlake Audi responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

March 20, 2024

I am deeply frustrated and disheartened by their service experience. Not only has the initial problem with my vehicle not been resolved, but the follow-up service and support have also been significantly la More

by hyungmin2016
Recommend Dealer
Yes
Employees Worked With
Jesus Rios, Jorge Canul
Report | Print
Mar 21, 2024 -

Rusnak/Westlake Audi responded

Hello, we appreciate you taking the time to leave us this feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (805) 601-8034. We look forward to hearing from you.

March 20, 2024

Sales rep was the best would definitely recommend dealer to family and friends very satisfied. More

by carrillojo1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar , Catrina Meda
Report | Print
Mar 21, 2024 -

Rusnak/Westlake Audi responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

March 11, 2024

Melissa and Nia provided excellent service. They facilitated the purchase purchase process with efficiency and integrity. More

by slsokolow
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mellisa, Nia, Eugene 'Geno' Demyon
Report | Print
Mar 11, 2024 -

slsokolow responded

I gave you 5 stars

Mar 13, 2024 -

Rusnak/Westlake Audi responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

March 09, 2024

Very helpful and professional. The process was easy and very fair. I would but from them again More

by Bob Sample
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Maldonado, Jose "Joe" Rojas, Catrina Meda, Cesar Flores
Report | Print
Mar 12, 2024 -

Rusnak/Westlake Audi responded

Hi Bob, we are very happy to have provided you with such a positive experience! We hope you have a great day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

February 29, 2024

Caesar understood our budget concerns and found a car that saved us a lot of money. More

by KC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catrina Meda, Cesar Flores
Report | Print
Mar 03, 2024 -

Rusnak/Westlake Audi responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 29, 2024

This was a great car buying experience and I would highly recommend visiting if you're in the market. More

by Vincecatlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maxwell Sandow, Fabian Ochoa, Karen Nuzback
Report | Print
Mar 03, 2024 -

Rusnak/Westlake Audi responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2024

Fast service, excellent customer care, and fantastic sales reps. Everyone was so welcoming! Omar got me in to an amazing vehicle quickly and efficiently. Thank you Audi Westlake! More

by reb_ecca1105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Jalal, Nia Marcos, Eugene 'Geno' Demyon
Report | Print
Mar 02, 2024 -

Rusnak/Westlake Audi responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

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