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Russ Darrow Collision Center Of Milwaukee

Milwaukee, WI

Overview
Employees
Reviews
4.5
138 Reviews
At Russ Darrow Collision Center of Milwaukee, we make auto repair easy and hassle-free. Located in the heart of Milwaukee, we work directly with your insurance company—so you don’t have to. Whether it’s a minor fender bender or major collision damage, our experienced team is here to restore your vehicle with expert care and precision.
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9301 W Brown Deer Rd

Milwaukee, WI

53224

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Showing 138 reviews

December 12, 2025

Very friendly and did a great job getting my wife and I into a new Suv. Especially after visiting multiple dealers and being denied. Thank you very much More

by bristowbomber6237
Recommend Dealer
Yes
Employees Worked With
Julian
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Dec 13, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Martin Rehfeldt martin.rehfeldt@russdarrow.com

December 07, 2025

Oil change and tire rotation, distraught customer before me , took 2 hours for simple oil change and rotation More

by RYANALVARADO1106
Recommend Dealer
No
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Dec 11, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Providing a positive experience is our top priority, Ryan, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Martin Rehfeldt martin.rehfeldt@russdarrow.com

November 29, 2025

Made me feel like part of the family I would definitely come back for every purchase More

by HALETRINIECE
Recommend Dealer
Yes
Employees Worked With
Tashawn
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Nov 29, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Collision Center Of Milwaukee. Martin Rehfeldt martin.rehfeldt@russdarrow.com

November 22, 2025

Awesome people i would recommend them to all my friends and family. Excellent workmanship. Better than expected More

by rmreichert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Rehfeldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Martin Rehfeldt martin.rehfeldt@russdarrow.com

October 29, 2025

Caring My lincoln navigator had a flat tire, and the service department at Russ Darrow did an excellent job getting my vehicle back on the road. More

by O.C. Davis
Recommend Dealer
Yes
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Oct 30, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Collision Center Of Milwaukee. Martin Rehfeldt martin.rehfeldt@russdarrow.com

October 28, 2025

Very Professional, explained everything, got me in and out in a timely manner! You ROCK!!?? More

by evansanita29
Recommend Dealer
Yes
Employees Worked With
Kristin
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Oct 28, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Collision Center Of Milwaukee. Martin Rehfeldt martin.rehfeldt@russdarrow.com

October 24, 2025

They did a good Job changing my oil I will be trusting Russ Darrow with all my Truck repairs because they are honest and I can trust what they say.Thank you! More

by lady71199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Oct 24, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Collision Center Of Milwaukee, we look forward to having you as a valued customer for many years to come! Martin Rehfeldt martin.rehfeldt@russdarrow.com

October 24, 2025

Jermaine took care of me in a timely manner and made it easy. Thank you! More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermaine
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Oct 24, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Martin Rehfeldt martin.rehfeldt@russdarrow.com

October 14, 2025

Very accommodating friendly and expedient! I was impressed. I loved it so much that I wished I was in the market for a car. More

by MARKH1894
Recommend Dealer
Yes
Employees Worked With
Idk nice guy only guy left later Friday night at the service desk for an oil change
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Oct 14, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Collision Center Of Milwaukee. Martin Rehfeldt martin.rehfeldt@russdarrow.com

October 04, 2025

The worker who took (& returned) my car keys for my 1st oil change with you was professional and friendly. He even joked about the website/video of my car IN the service bay. (My "dumb phone" didn't g More

by JOHN_SCHULDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Rehfeldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Martin Rehfeldt martin.rehfeldt@russdarrow.com

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