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Russ Darrow Collision Center Of Milwaukee

Milwaukee, WI

Overview
Employees
Reviews
4.4
130 Reviews
At Russ Darrow Collision Center of Milwaukee, we make auto repair easy and hassle-free. Located in the heart of Milwaukee, we work directly with your insurance company—so you don’t have to. Whether it’s a minor fender bender or major collision damage, our experienced team is here to restore your vehicle with expert care and precision.
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9301 W Brown Deer Rd

Milwaukee, WI

53224

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Showing 130 reviews

September 09, 2025

Very prompt service oil change and tire rotation. Didn’t reset the oil monitor though. It’s done. More

by BRYANDAVIS0599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
3.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Rehfeldt
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thanks for sharing your thoughts about your experience with Russ Darrow Collision Center Of Milwaukee. We appreciate your business and hope to see you again soon! Martin Rehfeldt martin.rehfeldt@russdarrow.com

September 07, 2025

Great people , great service, great experience. Not to long of a wait either good job! More

by DJPETTIGREW504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Rehfeldt
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Martin Rehfeldt martin.rehfeldt@russdarrow.com

September 06, 2025

The dealership was very fast and professional with my warranty work. Big kudos to Kris, my service adviser. More

by karryon_dietrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Rehfeldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kris
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Sep 06, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thanks for sharing about your experience with Russ Darrow Collision Center Of Milwaukee. We appreciate your business and hope to see you again soon! Martin Rehfeldt martin.rehfeldt@russdarrow.com

September 05, 2025

Did a great job figuring out what the issue was and communicated along the way. More

by joe.hoffmeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris the service writer
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Sep 05, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Martin Rehfeldt martin.rehfeldt@russdarrow.com

September 04, 2025

Anyways know the service is very much appreciated. I actually don’t have a long wait time when my vehicle is in. Plus I get feed back promptly. More

by MONTEJONIMMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
3.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Rehfeldt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris in service
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Sep 04, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Martin Rehfeldt martin.rehfeldt@russdarrow.com

September 04, 2025

Great customer service, I was in and out. Informed me of ant issues with my vehicle and a time frame it should be taken care of, never felt pressured or rushed. Great overall. More

by flyboyzeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Customer service
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Sep 04, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Collision Center Of Milwaukee. We look forward to having you as one of our valued customers for many more years to come! Martin Rehfeldt martin.rehfeldt@russdarrow.com

September 03, 2025

Always have a good experience here in the service dept. Employees are helpful, kind, and efficient. More

by HILLWHITNEN
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 03, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thanks for sharing about your experience with Russ Darrow Collision Center Of Milwaukee. We appreciate your business and hope to see you again soon! Martin Rehfeldt martin.rehfeldt@russdarrow.com

September 01, 2025

Good customer service and staff were friendly. Our issue was resolved and we are thankful for that. More

by ylacen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Rehfeldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 01, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Martin Rehfeldt martin.rehfeldt@russdarrow.com

August 29, 2025

Very nice place and service crew. Would have liked it if my tires could have been checked and filled though. Otherwise a good job. More

by gj1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Rehfeldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Collision Center Of Milwaukee to be a positive one. Please don't hesitate to reach out if you need anything else. Martin Rehfeldt martin.rehfeldt@russdarrow.com

August 29, 2025

I appreciate the prompt, thorough service of my Jeep. Really love the video of the work done. More

by Bob Helbig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Rehfeldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2025 -

Russ Darrow Collision Center Of Milwaukee responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Collision Center Of Milwaukee. Martin Rehfeldt martin.rehfeldt@russdarrow.com

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