766 Reviews of Russ Darrow Honda - Service Center
Nice to work with. Clean waiting and a great team to work with every time. Clean waiting and a great team to work with every time. More
Appreciated the complimentary shuttle. Well organized service center with well trained crew. Nice waiting room. Well organized service center with well trained crew. Nice waiting room. More
Fantastic customer service. Knowledgable, helpful and fair. Will definitely be coming back to a Russ Darrow dealership to buy another car! Knowledgable, helpful and fair. Will definitely be coming back to a Russ Darrow dealership to buy another car! More
Not a good experience over heard service. reps talking about customers. My service yet was not very knowledgeable about the situation going on with my car reps talking about customers. My service yet was not very knowledgeable about the situation going on with my car More
Aleiah Brown was great to work with. Had to leave my car overnight. She was off the next day. She still called me that morning to give me updates. Had to knock off a star for the dealer Had to leave my car overnight. She was off the next day. She still called me that morning to give me updates. Had to knock off a star for the dealership. I paid over a grand for routine maintenance, they had the car overnight and still did not wash it. Unbelievable. I should not have had to ask for it to be washed. More
Service was great, will return in the future for vehicle maintenance, staff was easy to work with and very professional maintenance, staff was easy to work with and very professional More
They have been very helpful. Jon Stein has been helping me for a long time. Jon Stein has been helping me for a long time. More
When it was time to check out, Andrea was giving me details from another customer’s car sheet. I told her she had the wrong car she ignored what I said and continued to speak about the wrong care to me details from another customer’s car sheet. I told her she had the wrong car she ignored what I said and continued to speak about the wrong care to me. I had to pretty much demand that was not my car and then she finally realized that she was telling me about the wrong car. More
The Service is slow, staff aren’t what they used to be. Website reservation system is outdated. Website reservation system is outdated. More
My advisor was great and friendly and helpful very professional made feel welcome great waiting room professional made feel welcome great waiting room More