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Russ Darrow JD Byrider Madison

Madison, WI

4.8
377 Reviews

5234 High Crossing Blvd

Madison, WI

53718

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Showing 377 reviews

May 22, 2019

Car muffler repair The car repair center is the best about the place but there's only one guy that makes me like jd byrider and that's Samson he is a great car repair pe More

by Marksony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samson
May 23, 2019 -

Russ Darrow JD Byrider Madison responded

Hi there, thank you! We appreciate your review and business. It’s great that our team was able to provide you with excellent service. We look forward to giving you more excellent customer service in the future.

May 01, 2019

Awesome Service THE GUYS IN THE SERVICE DEPARTMENT ARE AWESOME. SAMSON IS A WONDERFUL SERVICE MANAGER AND HE MAKES SURE HIS TEAM DOES THEIR JOB ADEQUATELY. YOU ROCK J More

by Mz Tay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAMSON SERVICE MANAGER , Michelle Washington, Jacob Rundle
May 02, 2019 -

Russ Darrow JD Byrider Madison responded

Hi Mz Tay, thank you! We appreciate your review and business. It’s great that our team was able to provide you with excellent service. We look forward to giving you more excellent customer service in the future.

April 06, 2019

They did everything to get me in a car They are kind and freindly. I have very bad credit and they did everything to help me. Very professional and strate to the point. Thanks More

by Tracy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rundle, Jason Powers
Apr 10, 2019 -

Russ Darrow JD Byrider Madison responded

Tracy, thank you! Operating with transparency and honesty is very important to us. We appreciate being your JD Byrider Madison dealership of choice!

April 05, 2019

Happy customer I have only positive feedback to share. The dealership is great...my car is great, and the mechanic is the best. I would say, though to be careful wit More

by Tracy's car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Washington
Apr 05, 2019 -

Russ Darrow JD Byrider Madison responded

Hi there, thank you for taking the care to complete this review. Your comments mean a lot to us. Our goal is to improve our service to valued clients like you and we will do everything we can to make JD Byrider the best it can be.

March 14, 2019

help got approved as well as excellence mechanics. I got approved through jd byrider, Any time I have ever had any problems that are normal wear and tear of vehicles. They were fast, very knowledgeable More

by Amber with a kia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
all of them are respectable and amazing. , Michelle Washington, Rebecca Thompson
Mar 14, 2019 -

Russ Darrow JD Byrider Madison responded

Hi Amber, thank you so much for your business. We are fortunate to have customers like you and will do everything we can to live up to your expectations. We look forward to giving you more great customer service in the future.

February 09, 2019

Awesome service Couldn't have asked for better assistance, they went above and beyond to assist with something I wanted and I sincerely appreciate it!!! Thank you bot More

by EricaChanel89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Rundle, Darrell Frear
Feb 11, 2019 -

Russ Darrow JD Byrider Madison responded

Hello Erica, we are excited that our team was able to help you and thank you for choosing JD Byrider Madison.

February 08, 2019

Great customer service Rebecca is a great salesperson. This is my third car from them and they treat you like family. The service department is really great also More

by J&k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Washington, Rebecca Thompson
Feb 08, 2019 -

Russ Darrow JD Byrider Madison responded

Thank you for choosing JD Byrider Madison as your dealer of choice. We are honored to have earned your business.

February 06, 2019

Great vehicle they were able to get me into a safe and reliable vehicle for my family. im looking forward to driving with out worry. my kids love it More

by New Vehicle
Recommend Dealer
Yes
Employees Worked With
Michelle Washington, Rebecca Thompson
Feb 08, 2019 -

Russ Darrow JD Byrider Madison responded

Hi, thank you for your business and review. Customer service is our #1 priority, and we are honored to have earned your business.

January 11, 2019

Great Service Experience Sampson is very knowledgeable and helpful! I had a good experience was able to drop my car off and get it back two days later! He walked us through on More

by Kady123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sampson
Jan 11, 2019 -

Russ Darrow JD Byrider Madison responded

Hi Kady, it’s great that our team was able to assist you in a timely matter. We look forward to giving you more great customer service in the future.

December 27, 2018

Friendly, helpful, and informed Darrell was great from the moment he joined me in the light rain....listened to my needs, asked what I was looking for (I had specific criteria), and More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Washington, Jacob Rundle, Darrell Frear
Dec 28, 2018 -

Russ Darrow JD Byrider Madison responded

Hi Sue, we are glad to hear that you had a positive experience with our dealership. Thank you so much for the kind words and we thank you for your business.

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