Russ Darrow Kia of Wauwatosa - Service Center

they did a excellent job with my car . from the service to customer service! I definitely recommend from the service to customer service! I definitely recommend More

Friendly service and great service department. They did the necessary work within the time frame they told me it would take and even did a car wash for me that I asked for. They did the necessary work within the time frame they told me it would take and even did a car wash for me that I asked for. More

I was met with a friendly employee who explained everything to me. While waiting for my vehicle a few employees came up to me to make sure I had everything I needed. It was a wonderful experience. everything to me. While waiting for my vehicle a few employees came up to me to make sure I had everything I needed. It was a wonderful experience. More

Thanks to russ darrow for taking care of my flat tire in a short time. They were very friendly. a short time. They were very friendly. More

They got me a ride home during the service and then gave me a ride back me a ride back More

Thanasis was wonderful with helping me out. He was kind and so courteous on making me feel great as a customer. He went above and beyond taking care of my concerns and needs. Someone like him m He was kind and so courteous on making me feel great as a customer. He went above and beyond taking care of my concerns and needs. Someone like him makes me want to come back. He explained everything to me and made me feel that I’m more than a customer. 10/10 for him. I appreciate and look forward to my next visit. Thank you!!! More

Russ Darrow Kia of Wauwatosa is professional, efficient, and has great customer service. Connor is especially accommodating. and has great customer service. Connor is especially accommodating. More

Great place! Everyone was helpful and professional. Very informative on what was wrong with car. Everyone was helpful and professional. Very informative on what was wrong with car. More

I didn't like the fact that I had an appointment and it took them one hour and 45 minutes for them to change my oil. They didn't start working on my car until am hour after I dropped it off. They are to sl took them one hour and 45 minutes for them to change my oil. They didn't start working on my car until am hour after I dropped it off. They are to slow for me. What are appointments for? More

No communication or poor communication in expectation for car turnaround. Need better training in communication car turnaround. Need better training in communication More