Russ Darrow Mazda of Greenfield

Awesome sales experience I recently purchased a CPO vehicle from Russ Darrow and the sales part of the process was so easy. Dale knew just the right balance between pushy and I recently purchased a CPO vehicle from Russ Darrow and the sales part of the process was so easy. Dale knew just the right balance between pushy and friendly. He went out of his way to keep in touch, forward Information and expediate the paper process. He was quick to respond to email and text. I also reached out after purchasing due to some trouble scheduling a service and he was right on it- even went as far as to schedule it for me and set up a loaner vehicle. Appreciate it! More

Got more than I asked for (in a good way) Went in to check lease pricing on a CX-5 as the lease on my 3 was expiring. Was greeted by 3 experienced reps that had all the answers. Was expecting Went in to check lease pricing on a CX-5 as the lease on my 3 was expiring. Was greeted by 3 experienced reps that had all the answers. Was expecting to end up in a AWD Sport with ActivSense but was hoping for a AWD Toring that would meet my budget. Ended up with the colors I wanted in a Touring WITH the preferred equipment, in buget. Did the deal, conversed with great guys, and got a Sweet ride in 2 hours. More

Great Experience My husband and I purchased a 2015 Honda Civic and we were there for hours and hours. All those hours paid off because we left with a beautiful white c My husband and I purchased a 2015 Honda Civic and we were there for hours and hours. All those hours paid off because we left with a beautiful white car and was extremely happy with the service and the purchase. More

Happy Overall Came looking for a specific car I found online. Car was unfortunately at a different location. Troy came out and offered to have someone pick it up, t Came looking for a specific car I found online. Car was unfortunately at a different location. Troy came out and offered to have someone pick it up, thus saving me a trip. William showed me a 2018 Mazda 6 GT while I waited for the other vehicle to arrive. Liked both vehicles but price was an issue. After some negotiating, we finally came to a price we both could agree upon. Both were professional throughout the transaction. I’m happy with my purchase. Recommended. More

Waiting on auto part. Paid for a $1200 part. Been 2 weeks, no call; no part ???? Need yet to have part installed. Been w/o radio sound car phone for two weeks Paid for a $1200 part. Been 2 weeks, no call; no part ???? Need yet to have part installed. Been w/o radio sound car phone for two weeks More

Staff is horrible but Jason is honest and actually cares. I worked with Jason after working with another sales associate that didn't go over so well with me. I actually went to another dealership because of t I worked with Jason after working with another sales associate that didn't go over so well with me. I actually went to another dealership because of this. I called back to Russ Darrow because the deal they had was cheaper than the other dealer I was approved with. On the second attempt I was blown away by the professionalism knowledge and honesty of Jason. Way to go Jason. Screw the other staff. More

They were very nice and professional Excellenct services! I would recommend there services to everyone i know! Very friendly! Had me a ride there and back to pick up my vehicle Excellenct services! I would recommend there services to everyone i know! Very friendly! Had me a ride there and back to pick up my vehicle More

Not as good as I thought Well we were having a decent experience and all but as soon as we were signing it seemed way to expensive. My husband was the only one on the papers a Well we were having a decent experience and all but as soon as we were signing it seemed way to expensive. My husband was the only one on the papers and I was running after my kids. In the course of time that i was by Ron i heard him say 3 times that the car was not going to be the price we saw on the sticker. He kept saying around 6000 or 7000. But low and behold we have a loan for about 17000 dollars. Guess we will never go back and we wouldn't recommend going here unless you want to get ripped off. More

Dale was great! Not being a fan of the new car buying experience, I was dreading this. My salesman, Dale, was pleasant and friendly and I ultimately got the price I w Not being a fan of the new car buying experience, I was dreading this. My salesman, Dale, was pleasant and friendly and I ultimately got the price I wanted for my new Mazda. More

Excellent service Fast oil change ! Excellent customer service! Felt confident in Russ Darrow to do my oil change and not steer me to other things that I didnt want or Fast oil change ! Excellent customer service! Felt confident in Russ Darrow to do my oil change and not steer me to other things that I didnt want or need More