Russ Darrow Mazda of Greenfield

No Stress Here! Let's face it, buying a new car is stressful! But our experience with Dale proved that it doesn't have to be! He was not pushy and did not pressure us Let's face it, buying a new car is stressful! But our experience with Dale proved that it doesn't have to be! He was not pushy and did not pressure us at any point in the negotiations! Thanks Dale for such a great car buyijg experience! More

Thee place to purchase your dream Vehicle. At Darrow there's a big difference, yes... it's thee Darrow difference. In how they treat and take care of their Customers. My Sales person ( Dale At Darrow there's a big difference, yes... it's thee Darrow difference. In how they treat and take care of their Customers. My Sales person ( Dale Thorsen ) knew how to move the needle to get me in my New Car, and went through the lengths necessary to achieve his goal and mine in getting me in this vehicle that solidified those dreams I had of making a nice Sale, and buying a decent automobile that would make me happy, fulfilling his position as a Top Salesperson at Darrow, and one whom can be counted on to work professionally with the customer to satisfy that consumers concerns and thats why I do believe that Dale T. deserves more than a pat on the back, or a handshake saying good luck. Dale Thorsen is a high quality, top notch guy, and a some body whom I am truly thankful that you folks at Darrow have on you team. He's OUTSTANDING and is with out question deservingly..... he wodks hard, he puts forth that effort that so many in this business lack, and Dale is willing to go that extra distance to make a name for himself, and proudly honor thee Darrow group with class and dignity. In closing.... I appreciate your allowing Dale to be my Salesperson. Hey Dale T., A BIG SHOUT OUT TO YOU BROTHER NICE JOB ! KENN B. More

A matter of trust Last lease was a bad deal, too many stories of manipulation and game-playing. “Can’t trust dealerships” is well earned reputation. worse for women Last lease was a bad deal, too many stories of manipulation and game-playing. “Can’t trust dealerships” is well earned reputation. worse for women More

Excellent sales experience! Our salesman, Dale, was knowledgeable, friendly and respectful of our time. We picked out our new car and got the whole process done in just a few hou Our salesman, Dale, was knowledgeable, friendly and respectful of our time. We picked out our new car and got the whole process done in just a few hours instead of taking all day. When the time comes, I hope the service department is just as professional and customer friendly! 5 stars!! More

No effort The used car was dirty inside and out. They didn’t even wipe the dash down until I asked them to. The sales person was a complete knob who offered to The used car was dirty inside and out. They didn’t even wipe the dash down until I asked them to. The sales person was a complete knob who offered to pay for molding that was missing, but when it came down to it he said sold as is. He made zero effort and made my daughter and I feel like we were a bother. I would never recommend buying a used car from there ever! More

Went in for service. Went home with a new Mazda Sales person work with me to find a car that I wanted. Felt I got a good deal. This is my fourth Mazda six. The last three I bought from this dealersh Sales person work with me to find a car that I wanted. Felt I got a good deal. This is my fourth Mazda six. The last three I bought from this dealership More

Dealership handling of repeat customer Recall was done regarding airbag. When I got my car back and upon driving away from the dealership I noticed that there were scratches on my dash boar Recall was done regarding airbag. When I got my car back and upon driving away from the dealership I noticed that there were scratches on my dash board. But she mark by the door of my car. I went back and they just simply looked at it and did not about it cause they said it couldn't have been done by them. So the scratches just miraculously appeared in my dash? More

Russ Darrow Service Shop Super friendly service and I was in and out within a fairly short amount of time. Chauncey kept me updated on the progress of the work being performed Super friendly service and I was in and out within a fairly short amount of time. Chauncey kept me updated on the progress of the work being performed and was courteous as always. More

Thank you This far Appreciate your services again clean proffessional Will drive this much further for this type of service compared to the one 5 minutes aw This far Appreciate your services again clean proffessional Will drive this much further for this type of service compared to the one 5 minutes away More

Worst place to try to buy a car My husband and I tried for 3 days to talk to someone about buying a car we saw 2 days prior and each time we called they said the salesperson was "out My husband and I tried for 3 days to talk to someone about buying a car we saw 2 days prior and each time we called they said the salesperson was "out" and goodbye. We were never given the opportunity to talk to anyone else. I asked to talk to a sales manager and was transferred to his secretary who told me to call back and ask to talk to the sales manager. I was then put on hold for 5 minutes and finally told the sales manager was busy- period. No offer to call back or to speak to anyone else. When after 4 days our salesperson was back in the office I called and asked if he could do anything to show that they wanted our business ("even $50 off the price of the car"). He eagerly assured me he would call me back in 5 minutes with an answer. Two and 1/2 hours later when he called back and said there was nothing he could do. In thirty years of buying cars neither my husband or myself have ever had an interaction with a dealership seemingly so disinterested in selling a car. We have purchased cars from this dealership before and had a good experience, but apparently they no longer need to sell cars or care about customer service, so I recommended looking elsewhere. More