Russ Darrow Mazda of Greenfield - Service Center

Quick service Went in for an oil.change which went fine but was disappointed that no one talked to me about the check boxes that needed attention on the form that t Went in for an oil.change which went fine but was disappointed that no one talked to me about the check boxes that needed attention on the form that they filled out. Didn't realize I was due for a tire rotation until I got home and read the form. Now I have to make a Separate appointment for that which is annoying. More

Recall Service Service was excellent! Convenient location. Chauncey was great to work with. My car was even washed when I picked it up. That was a nice surprise 😊 Service was excellent! Convenient location. Chauncey was great to work with. My car was even washed when I picked it up. That was a nice surprise 😊 More

Misleading parts sales While waiting for an oil change tire rotation. The service clerk came into waiting area and asked if I wanted the engine air filter changed $40. I sai While waiting for an oil change tire rotation. The service clerk came into waiting area and asked if I wanted the engine air filter changed $40. I said sure I’m to busy to go to auto store and do it myself. When the bill came I was charged for two air filters. One for the engine and another for the air cabin. Only the $40 engine filter was mentioned, the the $40 cabin filter which I was also billed for. I think this is sneaky and misleading, they just threw the other filter in without adoring then charge me for it. I think they should either remove it or not charge me for it. I probably could’ve gone to parts store and replaced both myself for $30 not $80. I don’t like shiesty xxxx like that. Scammers...... More

Awesome service and great people. I purchased a vehicle here and I came back for an oil change. The people here are great. They treat me like family. The sales managers recognized me a I purchased a vehicle here and I came back for an oil change. The people here are great. They treat me like family. The sales managers recognized me and made conversation about my satisfaction with my purchased and offer me commendations while I waited. I remember having a great experience buying my car and the management treated me really well. I would come back here if I needed another vehicle. More

oil change Fast, friendly service! They didn't even move my car seat. Being disabled it's always painful when I have to readjusted the seat. Thank you for the Fast, friendly service! They didn't even move my car seat. Being disabled it's always painful when I have to readjusted the seat. Thank you for the great coffee,frothy mocha. Clean facilities More

Oil Change Had appointment.and no waiting when I arrived. Greeted by smiling service rep and logged into system in timely manner. Car washed and off I went. Had appointment.and no waiting when I arrived. Greeted by smiling service rep and logged into system in timely manner. Car washed and off I went. More

Good place The waiting room might not be as nice as some other dealerships but the service is wonderful. I made an appointment and I was in and out in about 1/2 The waiting room might not be as nice as some other dealerships but the service is wonderful. I made an appointment and I was in and out in about 1/2 hour. More

Excellent service. I arrived on time and was help immediately The work was done quickly and all request were taken care of. Everyone was very friendly and helpful. I wa I arrived on time and was help immediately The work was done quickly and all request were taken care of. Everyone was very friendly and helpful. I was very satisfied. More

Quick and easy service I had a screw in my tire and they repaired it in a timely matter and I appreciate it very much they recognize the problem right away and fixed it and I had a screw in my tire and they repaired it in a timely matter and I appreciate it very much they recognize the problem right away and fixed it and wash my car on top of that More