Russ Darrow Chrysler Dodge Jeep Milwaukee - Service Center

Replacing the Right tail light assembly. Asking abut where the body shop is located. (91st. & Brown Deer Rd.) Service Advisor said "We might have that part available here." (And they do). Asking abut where the body shop is located. (91st. & Brown Deer Rd.) Service Advisor said "We might have that part available here." (And they do). It took about 20 minutes to install it and I'm on my way! Service Advisor: Dan Porth. Service Technician: Michael Henke More

Great service. Great attitude. Explained in detail the issues with my jeep. Checked on me a few times while vehicle was being worked on. Keep up the good work Jeff. issues with my jeep. Checked on me a few times while vehicle was being worked on. Keep up the good work Jeff. More

I would have thought the car would have been cleaned upon completion of warranty repair. That seems like table stakes for customer service (especially for a warranty issue). completion of warranty repair. That seems like table stakes for customer service (especially for a warranty issue). More

I had to bring my car in 4 times before the radio was fixed, so that was slightly annoying. However, I really enjoyed my rides with shuttle driver Eddie. He was a pleasure to ride with and I appreciat fixed, so that was slightly annoying. However, I really enjoyed my rides with shuttle driver Eddie. He was a pleasure to ride with and I appreciated his pleasant demeanor. He helped to make my day better. Thank you Eddie! More

Quick oil change The new location is infinitely better than where they were before. Service rep friendly and thorough. Just an oil change only, got the car back quickl The new location is infinitely better than where they were before. Service rep friendly and thorough. Just an oil change only, got the car back quickly and it had even been cleaned, on the outside. More

Excellent service and patience with me when I dropped off my Jeep for service. Jeffrey got my vehicle checked in promptly and had a rental vehicle ready for me so I could make my afternoon meetings! my Jeep for service. Jeffrey got my vehicle checked in promptly and had a rental vehicle ready for me so I could make my afternoon meetings! More

Good service always call and let you know what's going on before moving forward. Definitely reccomend coming here fast and courteous techs that work here before moving forward. Definitely reccomend coming here fast and courteous techs that work here More

The service department was very helpful and professional. My only issue is that communication between the customer and Service department, could be stepped up some. My only issue is that communication between the customer and Service department, could be stepped up some. More

Dealership is beautiful but... I’m totally confused about the relationship of Russ Darrow’s relationship with Chrysler as it relates to the eventual customer. Not good. I really felt that neither side knew w the relationship of Russ Darrow’s relationship with Chrysler as it relates to the eventual customer. Not good. I really felt that neither side knew what they were doing base on the feedback I received I’ve More

Jeff BEST is the BEST service Advisor!! He takes good care of me and I trust him with making sure I don’t do things to my car that I don’t need! He’s a nice guy! care of me and I trust him with making sure I don’t do things to my car that I don’t need! He’s a nice guy! More