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Russ Darrow Chrysler Dodge Jeep Milwaukee - Service Center
Milwaukee, WI
295 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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295 Reviews of Russ Darrow Chrysler Dodge Jeep Milwaukee - Service Center
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October 29, 2019
routine service of my 2017 Jeep, "A+" my 1st trip to the new location. Very Impressive. i am usually an "early-morning" person. i decided this time to try a "late afternoon" as "no appoint my 1st trip to the new location. Very Impressive. i am usually an "early-morning" person. i decided this time to try a "late afternoon" as "no appointments" for oil change/tire rotation. i was greeted immediately as i came to the service counter. ( SORRY, i forgot the man's name who took care of me). VERY polite & professional. In about ten minutes my Jeep was being serviced. More
by XHEMS
Employees Worked With
Other Employees :
Jeffrey M Best, Robert Martin, Lee Brosnaha, Gerome Durham, Paul Brantner
October 22, 2019
Great Sevice! I brung my vehicle in for a oil change and the service was awesome and my service agent was very knowledgeable and explained everything to me well. I brung my vehicle in for a oil change and the service was awesome and my service agent was very knowledgeable and explained everything to me well. More
by Juanie
Employees Worked With
Lee Brosnaha
October 22, 2019
New Tires Dan in the service center was awesome. He looked up the tires I wanted and made sure I knew how to receive my tire discount. Awesome service. Dan in the service center was awesome. He looked up the tires I wanted and made sure I knew how to receive my tire discount. Awesome service. More
by reuters14
Employees Worked With
Dan
October 21, 2019
Awesome Customer Service.. The customer service was fantastic , they were fast and got me in and out.I would definitely recommend them first , See you next time everyone!!! The customer service was fantastic , they were fast and got me in and out.I would definitely recommend them first , See you next time everyone!!! More
by Samantgaevas29
Employees Worked With
Jeffrey M Best
October 18, 2019
Excellent Customer Service Team The staff here has always been very helpful. Whether it's a standard vehicle maintenance or unexpected issue, the team has been quick to respond and The staff here has always been very helpful. Whether it's a standard vehicle maintenance or unexpected issue, the team has been quick to respond and met my expectations. Thanks for keeping the definition of service in the forefront. More
by S3rLoinOfBeef
Employees Worked With
Dan
October 17, 2019
Fast oil change I brought my car in for an oil change and used the express lane. It was a Saturday late afternoon and I wasn’t sure if it would be a quick trip. My wa I brought my car in for an oil change and used the express lane. It was a Saturday late afternoon and I wasn’t sure if it would be a quick trip. My wait was 15-20 which made my day. The only issues were that I didn’t find the usual decal most places put in your car telling you when the next oil change is. I was quoted one price but the end result was different with no explanation. I told Lee that I never had a light come on warning me I needed an oil change like some vehicles have only had a light that said low oil pressure. It would have been nice to be shown where I can find that on my vehicle. But other then that he was pleasant to work with. More
by Mari
Employees Worked With
Lee Brosnaha
October 17, 2019
Oil change and tire rotation Got there at 8:00 and was gone by 9:00. Great service and working with Lee is always great. They even washed the car in that time span. They also have Got there at 8:00 and was gone by 9:00. Great service and working with Lee is always great. They even washed the car in that time span. They also have the latest technology now that they have moved into their new location. More
by Jim
Employees Worked With
Lee Brosnaha
October 16, 2019
very convenient place and very good customers service and I waited only alittle while.I love this place people are very friendly good service place place and very good customers service and I waited only alittle while.I love this place people are very friendly good service place More
by Mang Suan
October 16, 2019
Awesome service visit I bought a 2019 Dodge Grand Caravan (at a different dealer) about a month ago, and it started sounding loud so I took it to Russ Darrow and asked them I bought a 2019 Dodge Grand Caravan (at a different dealer) about a month ago, and it started sounding loud so I took it to Russ Darrow and asked them to check the exhaust system. They called me promptly to tell me that the exhaust was fine but they heard noises in the engine so they were going to replace some of those parts. They informed me that everything was still under warranty so there would be no charge. They eventually called back to say they would need to keep the van overnight, and I was fine with that, but then they called around 5:00 and said it was done. They said they had about half the engine pulled out to do these repairs. Really nice and friendly folks. I also appreciated that they didn't try to talk down to me or sell me unnecessary services (I'm female) like some places have done. I will definitely return there if I need any additional warranty service done. More
by Happy
Employees Worked With
A gentleman named Dan in the service department talked to me on the phone.
October 08, 2019
Arrived on time and greeted promptly. Enjoyed coffee in waiting area. Safety recall work was analyzed and repairs were finished quickly. Great communication and an overall pleasant experience! waiting area. Safety recall work was analyzed and repairs were finished quickly. Great communication and an overall pleasant experience! More
by Jeff
Employees Worked With
I thought his name was Dan in the service area. Five star rating!!
