Russ Darrow Chrysler Dodge Jeep Milwaukee - Service Center

Wort experience of service appointment I took my vehicle in for 4 basic items, oil change , tire rotation and seat issue and field campaign/ recall check. The dealership person , did no I took my vehicle in for 4 basic items, oil change , tire rotation and seat issue and field campaign/ recall check. The dealership person , did not listen to my issue an i signed to have all 4 items address, called at noon told me working on them. Arrived at 5:30 and he told he did not address two of 4 as he was not sure I wanted to have the fixed. Be aware of poor service department at new Russ Darrow, certainly did not live up to top dealer ship as reputation they have. More

Good job folks! I went in for an oil change and received prompt and courteous treatment. The oil change was quick and easy. Marina explained the process and it was ea I went in for an oil change and received prompt and courteous treatment. The oil change was quick and easy. Marina explained the process and it was easy. More

It's Still A Man's World I called to set up my appointment. I gave my information. I brought my van in to be serviced. Since we bought our van from this dealership, when I called to set up my appointment. I gave my information. I brought my van in to be serviced. Since we bought our van from this dealership, when they typed the VIN in, it popped up with my husband's information. Instead of dealing with ME, they called my husband, emailed my husband and even this review request was addressed to my husband. I am the one that should be being addressed. More

Fast , Awesome Service was fast and Outstanding! Jeff very professional!as well as personable. I would recommend Russ Darrow to all my friends and family!Great exper Service was fast and Outstanding! Jeff very professional!as well as personable. I would recommend Russ Darrow to all my friends and family!Great experience. More

Oil change First time here because I had a coupon. Was greeted promptly. I seen on the screen when you pull in it said an alignment was recommended, but they di First time here because I had a coupon. Was greeted promptly. I seen on the screen when you pull in it said an alignment was recommended, but they didn't mention it. Only minor issue I have a Toyota and they didnt reset the maintenance button after oil change I had to ask. More

Service Jeff was awesome and helped me save thousands! I've been here enough times to know what great service is. Whenever I need help I'll be looking for Jef Jeff was awesome and helped me save thousands! I've been here enough times to know what great service is. Whenever I need help I'll be looking for Jeff!! Thank you More

Great customer service I went in for an oil change. Jeff was my sales advisor and he treated very well. I had a lot of questions and concerns regarding our van and I feel he I went in for an oil change. Jeff was my sales advisor and he treated very well. I had a lot of questions and concerns regarding our van and I feel he went above and beyond for me. More

State of the art The experience was far better than I expected, it made it easier to wait for the 3+ hours I was there for service. Thank you The experience was far better than I expected, it made it easier to wait for the 3+ hours I was there for service. Thank you More

oil change Good job on getting me in and out will come back and will tell a friend and I give them all 5 stars thanks for good service Good job on getting me in and out will come back and will tell a friend and I give them all 5 stars thanks for good service More

Very friendly and prompt service They were very friendly and had a quick response...they got me in right away. A very pleasant atmosphere. I will be changing all of my service needs t They were very friendly and had a quick response...they got me in right away. A very pleasant atmosphere. I will be changing all of my service needs to Russ Darrow. More