Russ Darrow Chrysler Dodge Jeep Milwaukee - Service Center

Missing customers are not well informed to make choice decis I was told one, then misdirected, then quoted an amount that had fees I was not aware of. Advised they no longer had the items in stock. I would need I was told one, then misdirected, then quoted an amount that had fees I was not aware of. Advised they no longer had the items in stock. I would need to wait an additional few days for the item's. Very unsatisfied. More

Terrible customer service, Had a 10:30 appt I called at 1:00 and they hadn't even looked at the vehicle - I had to pick it up and reschedule at a future date - unacceptable & ve Had a 10:30 appt I called at 1:00 and they hadn't even looked at the vehicle - I had to pick it up and reschedule at a future date - unacceptable & very disappointing representation of what I had learned to expect from Darrow More

Quick work done on a aturday I had a problem with my signal light and it was replaced in 30 mins. The service rep was top notch and very accommodating. Great work I had a problem with my signal light and it was replaced in 30 mins. The service rep was top notch and very accommodating. Great work More

Thank You!! Thank You For Adequate And Excellent Service!!!! I Will Be Returning Again For Good Service And Quailty Products! Overall, I Say Thank You.. Travis P Thank You For Adequate And Excellent Service!!!! I Will Be Returning Again For Good Service And Quailty Products! Overall, I Say Thank You.. Travis Page More

Poor Customer Service This dealership had my car for 2 days no one called. I had to call them to see what was going on with my car. After the work was agreed on, I waited This dealership had my car for 2 days no one called. I had to call them to see what was going on with my car. After the work was agreed on, I waited all day for the call letting me know my car was ready. No one called. When I called I was told by the cashier my car was ready, everyone in the service department was gone for the day (6pm on a friday). Was unable to discuss what was done. I will NEVER, EVER return to this place!! Not to mention the first service advisor wad so rude I had to ask to speak to the manager and was assigned a different one. More

Everyone very nice Clem tried his best to help. My vehicle problem ultimately is going to need more diagnostics. Thought it was going to be key batteries and turns out t Clem tried his best to help. My vehicle problem ultimately is going to need more diagnostics. Thought it was going to be key batteries and turns out the sensing isnt working More

Great Experience Drew was friendly and professional. The text updates work perfectly for me while at work. The shuttle service was great and the hours were convenie Drew was friendly and professional. The text updates work perfectly for me while at work. The shuttle service was great and the hours were convenient. More

Excellent service department Vehicle had power steering problem. Once the service area got the parts, they immediately repaired the vehicle and made it available to me. Excel Vehicle had power steering problem. Once the service area got the parts, they immediately repaired the vehicle and made it available to me. Excellent communication about the status and timing. More

Evaluate check engine light and no air conditioning From the moment I arrived until I drove out, the service was outstanding. It took just a few moments to check in, they got to my car as promised for From the moment I arrived until I drove out, the service was outstanding. It took just a few moments to check in, they got to my car as promised for the appointment and fixed my problems. Dan Porth was wonderful to work with More

Great sevice I took my car to two different dealerships to have my car worked on before going to Darrow both Griffin and Hobbs were unable to fix it . Three hours I took my car to two different dealerships to have my car worked on before going to Darrow both Griffin and Hobbs were unable to fix it . Three hours at Darrow and it runs like new . Thank you for being so nice to my wife and thanks to your courteous staff More