Russ Darrow Chrysler Dodge Jeep Milwaukee - Service Center

Overall Excellent The service department is very friendly. Great customer service and experience. I been dealing with them for three years now and not one bad thing I h The service department is very friendly. Great customer service and experience. I been dealing with them for three years now and not one bad thing I have to say. More

Service to vehicle oil change etc. I am disabled and Dan was so helpful with me as my van is a Braun ability and I require certain attention with my wheelchair he was awesome and helpi I am disabled and Dan was so helpful with me as my van is a Braun ability and I require certain attention with my wheelchair he was awesome and helping me get my oil change and fluids checked even washed my car More

Absolutely wonderful I stopped in to get a oil change and Andrew was absolutely wonderful he also texted me to let me know when my car was ready for pickup. Great Customer I stopped in to get a oil change and Andrew was absolutely wonderful he also texted me to let me know when my car was ready for pickup. Great Customer service, I will definitely return. More

My service experience was great! The staff was nice and welcoming. They also provided great service. Dan also gave me a call and text when the vehicle was ready. What a friendly env The staff was nice and welcoming. They also provided great service. Dan also gave me a call and text when the vehicle was ready. What a friendly environment! More

Customer service needs a tuneup. Customer arrived after me and was taken before me. Everyone waiting should have been asked who’s next if the service adjusters we’re unsure. The price Customer arrived after me and was taken before me. Everyone waiting should have been asked who’s next if the service adjusters we’re unsure. The price of oil changes has increased quite a bit. May consider another place for oil changes. More

Great service Rob Martin was very accommodating. He spent time correcting a price difference and made sure all discounts were applied. I really appreciate Rob’s d Rob Martin was very accommodating. He spent time correcting a price difference and made sure all discounts were applied. I really appreciate Rob’s dedication. More

Fast and friendly service Dan explained the issues and the work performed, and the service was completed well within the anticipated time. I also appreciate the courtesy car o Dan explained the issues and the work performed, and the service was completed well within the anticipated time. I also appreciate the courtesy car option. Thank you. More

Service Don scheduled my appointment and took control upon my arrival. Had engine oil and filter, tire rotation plus Recall upgrade power train control Mod Don scheduled my appointment and took control upon my arrival. Had engine oil and filter, tire rotation plus Recall upgrade power train control Module within an hour. Excellent! Customer waiting area needs major update or remodel to small too old, not adequate seating or amenities compared to other dealerships (ownership problem) More

Poor Customer Service Service advisor, Jeff nice in person, rude over the phone. I took my car in at 8am. He didn't call until 4:15pm to tell me the fee to diagnose the car Service advisor, Jeff nice in person, rude over the phone. I took my car in at 8am. He didn't call until 4:15pm to tell me the fee to diagnose the car was double the price I was initially quoted. When I objected he told me they could put the car back together and I could come get it. In addition, this dealership put a engine in my car in 2016. (Which is the reason I brought back) The warranty was 3 years/100,000 miles. They still charged to replace the fuel injectors. More

Car repair Great customer service and very professional was dropped off at home and picked up everyone was very friendly and eager to please will use again in th Great customer service and very professional was dropped off at home and picked up everyone was very friendly and eager to please will use again in the future More