Russ Darrow Nissan of Milwaukee - Service Center
Milwaukee, WI
452 Reviews of Russ Darrow Nissan of Milwaukee - Service Center
Standard oil change The service personnel at this location are great. Greeted me right away. Took care of my car and helped me on my way Great experience The service personnel at this location are great. Greeted me right away. Took care of my car and helped me on my way Great experience More
Good attention I went to change oil for my car and you show me some bad parts. You gave to me the cost of repair my car there Thanks I went to change oil for my car and you show me some bad parts. You gave to me the cost of repair my car there Thanks More
Shocked by parts that have failed and costs. Invoice was about $600. Declined $1,700 In non critical Additional repairs Other customers had bills between $500-$700 or more. Even a woman who c Invoice was about $600. Declined $1,700 In non critical Additional repairs Other customers had bills between $500-$700 or more. Even a woman who came in for an oil change ended up getting a moon roof replaced under warranty. Serious concerns about Nissan quality. Prior usually durable parts have failed. Like shifter and the knob on top of it Dash $1300. Struts replaced twice at our expense and once on warrantee and then we stopped. More
Uniformed of repairs I took my truck in for check engine light & noisy lifters. Joe (Service Writer) told me he would keep me informed about the repairs. I never heard fro I took my truck in for check engine light & noisy lifters. Joe (Service Writer) told me he would keep me informed about the repairs. I never heard from him till he texted me a month later telling me that the truck was done. My son in law knows the Field Tech & that was the only way I got any information on the repairs. After 4 weeks in repair I found out that the engine had been back ordered. More
Quick tire replacement with no appointment I was able to get my Milwaukee pot hole ruined tire replaced the same day without an appointment. They ordered the same exact tire I had on the vehicl I was able to get my Milwaukee pot hole ruined tire replaced the same day without an appointment. They ordered the same exact tire I had on the vehicle. Fast professional service. More
Great Dealer had great communication. I knew what was happening to my car as it came about. They even lowered by price out the door from the quote I was gi Dealer had great communication. I knew what was happening to my car as it came about. They even lowered by price out the door from the quote I was given originally. This why I take my Chrysler to a Nissan dealership. They also used Chrysler parts at my request without difficulty. More
First timer at Darrow Nissan service First time using Darrow service as I just moved to the area and Jose Villicana met me at my car and walked me through the process for my oil change. First time using Darrow service as I just moved to the area and Jose Villicana met me at my car and walked me through the process for my oil change. I asked him to quote me prices on replacing the center console and fixing my trunk because it no longer opens completely (needs new shocks). I was happy to hear that if I ordered the parts, they should be one day out so I wouldn’t be waiting forever. Very nice first impression was made and I’ll definitely use Darrow as long as I’m living in the area. More
Amazing Travis helped my mom and I and I was highly satisfied with the lady who checked me in, Travis who helped me and did the work on my car, and the lady w Travis helped my mom and I and I was highly satisfied with the lady who checked me in, Travis who helped me and did the work on my car, and the lady who processed my payment. All very friendly and reliable people who care about their customers. More
Standard oil change I asked up front if they had any discounts on oil changes. They said no, and because I was in the area I decided to fork out the $40. I also specifi I asked up front if they had any discounts on oil changes. They said no, and because I was in the area I decided to fork out the $40. I also specifically asked not to have the vehicle washed because I had just detailed it. When I came to pick up the vehicle, there was a coupon for a $20 oil change and water spots all over my car. I am not a happy customer. More
Fast and Complete Had my truck in for service and I scheduled an appointment. It took about 1 to 2 minutes to get checked in and I was rolling out about 25 minutes lat Had my truck in for service and I scheduled an appointment. It took about 1 to 2 minutes to get checked in and I was rolling out about 25 minutes later. Everyone was polite and knew what they were doing. More