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Russell & Smith Honda
Houston, TX
2,962 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,962 reviews
September 10, 2025
Russell & Smith were, and have been, very professional and courteous during all the service episodes I have had with them. I especially like the 7:00 AM express service for routine work like oil changes and courteous during all the service episodes I have had with them. I especially like the 7:00 AM express service for routine work like oil changes and other fluid replacements. More
by sam_crawford
Employees Worked With
Thomas Nguyễn
September 09, 2025
Duy le made the buying process very easy giving me a clean OTD price and sent it to me not like some of the other deal shops that kept going back and forth with me. Very smooth busy price easy process. clean OTD price and sent it to me not like some of the other deal shops that kept going back and forth with me. Very smooth busy price easy process. More
by wharton13
Employees Worked With
Duy le
September 09, 2025
Excellent speedy service. However had it not taken less than two hours I would have been unhappy about the absence of a courtesy van to take me away. However had it not taken less than two hours I would have been unhappy about the absence of a courtesy van to take me away. More
by Jomar321md
Employees Worked With
Ryne, service advisor
September 07, 2025
So I seen by a technician as soon as I arrived. My Truck was taken in and work begin. My wait wasn't long for what I had scheduled. Excellent work and customer service. Thanks 😊 My Truck was taken in and work begin. My wait wasn't long for what I had scheduled. Excellent work and customer service. Thanks 😊 More
by nxz61
Employees Worked With
Andrew Baldez
September 06, 2025
Informative and helpful. Service is fast when I come. I enjoy coming for service and they dont try to force unnecessary services. Service is fast when I come. I enjoy coming for service and they dont try to force unnecessary services. More
by Ieshagolden23
Employees Worked With
Gerardo Cabral
September 04, 2025
Very pleasant and smooth buying experience for a new 2026 CR-V. Duy Le in Sales and Nick in Finance were very good! R&S Honda met my expectations. Keep up the good work!! CR-V. Duy Le in Sales and Nick in Finance were very good! R&S Honda met my expectations. Keep up the good work!! More
by abhatia2004
Employees Worked With
Duy Le in Sales and Nick in Finance.
