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Russell & Smith Honda

Houston, TX

4.8
2,772 Reviews
Russell & Smith Honda’s helpful team of knowledgeable salespeople and their skilled Honda service staff consistently go the extra mile for Greater Houston Honda owners speaking over 15 languages, continuously seeking automotive excellence and up holding their values to their customers!
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2900 South Loop W

Houston, TX

77054

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Showing 2,772 reviews

June 04, 2025

I highly recommend them! Staff were knowledgeable, professional, process was smooth stress-free.Best experience More

by Lgarza718
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mr. Garcia(Finance Manager) Marco(Sales)
June 04, 2025

The staff was very professional and friendly. We received excellent service for our Honda and will continue using this dealership. More

by Craig
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Trey Prince
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

Andy, David and Andres were terrific to work with. It was a smooth transition and everyone was awesome! David helped me with an issue we discovered on the vehicle to make sure and get it fixed right a More

by Colleen Snodgrass
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Garcia
June 01, 2025

Ryne Smith is a true professional worthy of being considered the best at the service dept. Attentive to the customer and always communicating in a respectful manner with the information needed. H More

by van.dewitt.dms
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Ryne Smith, Alex Navarre, Wes Blair
June 01, 2025

We had the best deal in Texas. From making a deal to delivery everything was smooth. Loved the first car experience! More

by Aryan Singh
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Mesa 5 star
June 01, 2025

I had the pleasure of working with Alex Navarre. My intent was to buy one car but within a 3 day span I bought 2 cars. Alex was delightful. No pressure, extremely patient and honest in answering all More

by Terri
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Navarre
May 31, 2025

Andy was fantastic to work with when I bought my new car. He was friendly, knowledgeable and made the whole process easy and stress-free. Highly recommend! More

by VB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

We have been customers for many years and this most recent purchase confirms why: great customer service. From start to finish, the process is smooth, and everyone is knowledgeable and genuinely friend More

by Stephanie Willrich Pennell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Everyone was very pleasant, helpful, and knowledgeable throughout the process. I'll be recommending the dealership to my friends. More

by PJ
Recommend Dealer
Yes
Employees Worked With
Karan Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boubacar Kouyate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Voss
May 30, 2025

Charlie Nguyen was excellent and very personable I want him to be my representative each time I come in he was helpful and treated me like family I didn't feel any bias or anything or disrespect he treated More

by Simba MaaT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Nguyen
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