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Russell & Smith Honda - Service Center

Houston, TX

4.8
502 Reviews

502 Reviews of Russell & Smith Honda - Service Center

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June 19, 2025

Too focused on buying my car and selling me a new car - repair was wayyy overpriced. More

by tec8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
IDK
June 18, 2025

Nicolas is great! Kind and took care of my issues. Will be coming back for any other Honda related issues. More

by Keziah.thms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas
June 18, 2025

I received excellent service when I took my Honda in for some routine maintenance services. More

by rtrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph did a great job as my service advisor.
June 17, 2025

Ryan is very professional and takes great care with my car. He explained the work that needed to be done and my options I am satisfied my car is in good order More

by kathyintx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Nylander
June 13, 2025

NICHOLAS took such great care of me and I am so very grateful! I was out of there within 2 hours as well. More

by cpriceless120604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boubacar Kouyate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas
June 13, 2025

I had an appointment today for routine maintenance. I am very pleased with the service advisor: Choung Nguyen. Very informative, polite and professional. More

by paula_m_harvey
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Choking Nguyen
June 13, 2025

Excellent service with quick turnaround. Friendly staff with attention to detail. Knowledgeable and to the point More

by Sreeram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Nguyen
June 09, 2025

They really see to your needs. Customer service is number one. Thank for all you do. More

by Foxboro67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bj Aguilera
June 08, 2025

Charlie Nguyen was very attentive to my needs. Very good communications. Car was accurately diagnosed and fixed. More

by blwest99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Nguyen
June 07, 2025

The service was great and didn’t have to wait to long on a Saturday afternoon. More

by stephanie_ortiz90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

stephanie_ortiz90 responded

The service was really great! 😊

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