"Great staff, amazing experience!"
My car was totaled in an accident, so I went to Russell Westbrook Hyundai with my uncle to find a new car. Q took great care of us through the whole experience. He demonstrated extensive knowledge about the different features of the model we were interested in, answering any questions we had. Q truly went above and beyond for us, from getting the car ready for a test drive to the financial dealing. I ended up purchasing a vehicle that I can not only afford, but also love! He even picked me up from my home and gave me a ride back to the dealership so that I could drive my car back home without hassle. Great first car experience, and I'll surely be referring people to this dealership to work with Q in the future.
"Fast and amazing service "
Been working with Q he’s the man to talk to and Chris in financial they took care of all my needs and gave me a great deal will be referring my buddies and family.
"Horrible Customer Service"
Earlier this year when me and my wife were shopping for new cars, we decided to head to the nearby Russell Westbrook Hyundai of Anaheim. We were greeted & treated really nice by the manager ( Ahmad Yassin) before the sale , but after the sale was made and we signed the paperwork , we could not reach customer service at all. We would call and get their voicemail 80 % of the time. We called an left many messages for Mr. Yassin' on the office number and his Cell. We are absolutely not happy and we would never do business with this dealership or Mr. Yassin's again!