Rusty Eck Ford

2012 Focus/cruise control Chris was great, I was in Wichita and just stopped in to see if the service department could fix my cruise control that went out. He went out of his w Chris was great, I was in Wichita and just stopped in to see if the service department could fix my cruise control that went out. He went out of his way to fit me in that day and got it fixed. Unfortunately the cruise control lasted 2 days before acting up again and not wanting to work correctly. Since not working for 2 days it once again is working without any further issues as yet.I am not sure what is going on with it, but had the same issues with my 2006 Escape and its cruise control. Hopefully it will continue to work correctly since I do a lot of highway miles from my little town. Thanks for such quick service. More

2010 Escape oil/filter change and tires rotated Rami Alwanzani did an excellent job of keeping me informed of my vehicle status. He even called me back a day later with an update on a separate issue Rami Alwanzani did an excellent job of keeping me informed of my vehicle status. He even called me back a day later with an update on a separate issue. More

used car flop & fix Bought my 03 mustang mach 1 last week, yesterday it froze due to lack of anti freeze! They have it in shop, we will see what comes next. I am concerne Bought my 03 mustang mach 1 last week, yesterday it froze due to lack of anti freeze! They have it in shop, we will see what comes next. I am concerned about the damage this could have caused! Got the car back but can never enjoy it as in the back of my mind i will never trust that more damage my have been caused. Had to take it back again for a heating issue, they have since said it is fixed I get it back today they drove it around town and on the hi way for an extended period of time and all seems good. For my trouble they are tinting my windows, and polished the headlights at no cost to myself. Today they said they will give me an extended warranty wich is all I asked for in the first place. They even gave me a definite maybe on a tune in the future. So all should be well ... More

Shopped for used and purchased new. Worked with Moe in internet sales. He is great to work with. No high pressure. Just plan facts. After looking at several used SUV's he suggested that Worked with Moe in internet sales. He is great to work with. No high pressure. Just plan facts. After looking at several used SUV's he suggested that I look a new one since I keep them forever and there wasn't that much of a difference on the bottom line. I would be able to get the options that were important to me. It made since to purchase new. More

Broken camera I made an appointment at Rusty Eck when i got there they couldnt find my name anywhere Adriane Correa got me squeezed at the time it was supposed to b I made an appointment at Rusty Eck when i got there they couldnt find my name anywhere Adriane Correa got me squeezed at the time it was supposed to be, she came and kept me updated on what was going on.. They was really good to me and got me fixed up asap..thanks Rusty Eck for the great employees.. More

Just Passing Through I was passing through traveling across country, and I noticed my service engine light came on. I swung into Rusty Eck, and they had me back on the roa I was passing through traveling across country, and I noticed my service engine light came on. I swung into Rusty Eck, and they had me back on the road in less than an hour. Glenn Williams was quick to get my vehicle in, and explained exactly what was wrong. I would definitely recommend Rusty Eck for prompt, professional vehicle service, and for knowledgable and friendly personnel. Thanks Glenn! More

Great job Brought my Ford in on Black Friday, thinking I would have to wait forever, I was wrong, Rami Alwazani did a great job with oil change and getting all Brought my Ford in on Black Friday, thinking I would have to wait forever, I was wrong, Rami Alwazani did a great job with oil change and getting all the work done in about 1 hour!!! I will be back for next oil change and any service in the future More

Great service I recently took my F-150 in for a oil change the sevice was great I showd up at 6:30pm and they close at 7:00 they didnt rush the job however they sti I recently took my F-150 in for a oil change the sevice was great I showd up at 6:30pm and they close at 7:00 they didnt rush the job however they still finished in a timely manner and where very professional More

"Great Service" Recently brought my 2014 Ford Fusion Hybrid in for an oil change and had my tires rotated. Very good service and really quick. I highly recommend thei Recently brought my 2014 Ford Fusion Hybrid in for an oil change and had my tires rotated. Very good service and really quick. I highly recommend their services. More

Peace of mind Recently had my Escape serviced at Rusty Eck . Had been given some conflicting information about what to do for my vehicle but Glen Williams was able Recently had my Escape serviced at Rusty Eck . Had been given some conflicting information about what to do for my vehicle but Glen Williams was able ro clarify &advise me on the needed repairs. I felt confident and secure driving my vehicle off the lot knowing my car was winter ready and my money had been wisely spent! More