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Rusty Eck Ford

Wichita, KS

4.2
514 Reviews

7310 E Kellogg Dr

Wichita, KS

67207

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Showing 514 reviews

August 10, 2019

Very dissatisfied! Purchased a new truck, but we are very dissatisfied with the after sales experience! Never purchase here! They definitely lack in customer service aft More

by Happy SW KS customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kesten Trebbe , Ken Sens
Jun 15, 2019 -

Rusty Eck Ford responded

Thank you for your review. If you need anything give us a call!

Aug 13, 2019 -

Rusty Eck Ford responded

Hello, we do apologize that you haven't been taken care of properly after the sale. Please contact Ken as soon as you are available his direct phone number is (316) 689-4484. We hope to hear from you soon!

July 20, 2019

Great experience Went to Rusty Eck Ford work with Darrell Brown he was a great sales man he answered my questions and explain how every thing on the new f-150 Lariat More

by rick 1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Brown Justin Frazier
Aug 08, 2019 -

Rusty Eck Ford responded

Buying a vehicle is all about getting you the information you need to find the perfect one. We are very pleased to hear that you have found it! If you ever need anything or have any questions don't hesitate to give us a call! Congratulations!

July 02, 2019

Amazing I was constantly told no on getting a new vehicle so I was prepared for that, but I drove home in a new to me truck. Douglas Ford was amazing and trul More

by Kinny282
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Ford
Jul 16, 2019 -

Rusty Eck Ford responded

Congratulations on your new truck! Very happy that Mr. Ford got you all taken care of. Thank you for coming in and allowing us to earn your business.

June 07, 2019

Great experience! Just purchased a brand new vehicle and love it! Marino Lujano was very patient with me and answered my questions. He was very friendly and knowledge More

by okay123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marino Lujano, Rosa, Brian in Finance
Jun 15, 2019 -

Rusty Eck Ford responded

Thank you so much for your review! Enjoy your new vehicle.

June 06, 2019

Pleased Nancy was very friendly and patient. Showed my wife and I several used vehicles. We didn’t feel rushed and she was very hospitable. Rosa the customer More

by WichitaGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy, Rosa
Jun 15, 2019 -

Rusty Eck Ford responded

Thank you, congratulations on your new vehicle!

May 31, 2019

Amazing service! Kesten was amazing! Very helpful, and guided a first time car buyer in the right direction. Will definitely be coming back for any future cars! More

by bradyogden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kesten
Jun 15, 2019 -

Rusty Eck Ford responded

Thank you for your review! Glad Kesten assisted you on your very first purchase! Welcome to the family, if you need anything give us a call!

May 30, 2019

Best salesman ever!! Keaton Trebbe made our buying experience the best one ever, very knowledgable, but mostly Patient!! We were ready to look at every pickup there and he More

by mservis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keaton Trebbe, John Trotter, Jill
Jun 15, 2019 -

Rusty Eck Ford responded

Thank you for your kind words about your experience. We appreciate you and congratulations!

May 30, 2019

Highly recommend! Great place to buy a vehicle! Easy, they’re helpful, great options. KESTEN was a great sales help. Made sure everything was good till the end! BIG THA More

by My
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KESTEN T.
Jun 15, 2019 -

Rusty Eck Ford responded

We will pass on the message to our General Manager, we are glad to have assisted your with your purchase. Congrats!

May 29, 2019

Satisfying Doug Ford helped us find the truck that had all the features we needed. He was concerned with getting it exactly right, and went to great lengths to More

by Satisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Ford
Jun 15, 2019 -

Rusty Eck Ford responded

We thank your for your patience through out your process, Doug has been with us many years always ready to help. Enjoy your new truck, call us if you need anything.

May 29, 2019

Good experience Doug Ford provided us the necessary information to make a decision while purchasing a new truck. He was friendly and low key. He made the whole exper More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Ford, Ken Sens
Jun 15, 2019 -

Rusty Eck Ford responded

Thank you.

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