Rusty Eck Ford

They really do care before, during and after the sale Kesten in sales went over and above to get me in the vehicle that I had seen on the website. Then when a problem arose Kesten and the financing depart Kesten in sales went over and above to get me in the vehicle that I had seen on the website. Then when a problem arose Kesten and the financing department went the extra mile to keep me in the Escape. I also had an experience with the service department, let's just say that the customer service at Rusty Eck is top notch. In this day and age you can't find customer service like this. My husband and I will definitely be returning. More

Awesome Kesten Trebbe is an awesome salesman knew exactly what I was looking for. Plus he made sure that myself and my fiance were comfortable and well taken Kesten Trebbe is an awesome salesman knew exactly what I was looking for. Plus he made sure that myself and my fiance were comfortable and well taken care of. More

Customer Service The experience I had felt much more personal than other dealerships I’ve been to, it didn’t feel like I was just another dollar sign. Ultimately I did The experience I had felt much more personal than other dealerships I’ve been to, it didn’t feel like I was just another dollar sign. Ultimately I did not end up buying a car, but I was blown away by how Bressa still went the extra mile to ensure all my questions were answered. More

Ask For Danny Danny was incredibly helpful with my decision on work model fit my needs. He was very insightful with the different packages and features. I really ap Danny was incredibly helpful with my decision on work model fit my needs. He was very insightful with the different packages and features. I really appreciated his no pressure approach. I have already recommended him to other friends who are looking for cars. More

Doug is the only salesman I'll use! I walked in to Rusty Eck after having bad experiences at other places and expecting just another disappointment. Doug Ford changed that for me. He was I walked in to Rusty Eck after having bad experiences at other places and expecting just another disappointment. Doug Ford changed that for me. He was helpful and straight forward, no xxxxxxxx. Thank you Doug for all your help! I'll be back! More

Super sales man! amazing buying experience with a young man there! Doug Ford is my guy from now on. He is honest, caring and knows how to treat people in todays wor amazing buying experience with a young man there! Doug Ford is my guy from now on. He is honest, caring and knows how to treat people in todays world. More

Amazing Experience I want to say thank you to Rusty Eck and all the people who helped buying my truck simple and seamless. I drove up from Tulsa and was greeted by many I want to say thank you to Rusty Eck and all the people who helped buying my truck simple and seamless. I drove up from Tulsa and was greeted by many and everything ready to go. I would highly recommend as they had the best pricing on top of the great customer service. Thank you to Daniel Wilbur, Brian Geddeis, Ken Sens and everyone else there who helped out. I will be back and send others your way. Thanks from Tulsa. Mike. More

will never return i will never bring my car back there for service. 125 dollars to be told what i already knew was wrong after an 8 hour wait when i had an appointment i will never bring my car back there for service. 125 dollars to be told what i already knew was wrong after an 8 hour wait when i had an appointment. they should spend less time making waffles & more time taking care of customers needs. More

Beats most on trade in Got the best trade in value by far on our F150...They located the Explorer we wanted for us...Had a few hiccups in the paperwork but overall satisfied Got the best trade in value by far on our F150...They located the Explorer we wanted for us...Had a few hiccups in the paperwork but overall satisfied. More

"New FX4 F150 Lariet" My husband knew the pickup he wanted with special details including the engine size. We arrived at Rusty Eck Ford in Wichita and approx 4 hours later My husband knew the pickup he wanted with special details including the engine size. We arrived at Rusty Eck Ford in Wichita and approx 4 hours later he had his pickup thanks to Doug. That is super fast service. There was a hiccup but in the end he had the color, style and engine size he asked for. Doug was good about keeping us in the loop and following up. Finance, interest rate....... More