Back

Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

Sort by
April 08, 2022

Staff is always friendly and ready to help with all of your automotive needs , very good about getting you taken care of so you don't have a long wait time, I always recommend Rusty Wallace Kia in louisvi More

by sarahjfullenwidet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
April 07, 2022

The service staff was friendly and knowledgeable. The sales staff was more than willing to help me pair my phone to the vehicle. I couldn't ask for better service. More

by Vette4vet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Corey Husketh
April 07, 2022

Great place to have your car worked on fast service and friendly people. Thank you More

by CHENRY1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
April 07, 2022

Took Optima in on a flashing engine light. Turns out it needed a software push. Also gave me a sheet of things that need to be addressed in the near future (that felt like a bonus). More

by bambi_g2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
April 07, 2022

Clean,organized,friendly and know what they are doing. .would highly recommend this dealer. Yay. More

by MURPHYPE139
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
April 06, 2022

Audrey in service is GREAT! I Highly recommend! She is extremely thorough and very informative! More

by Freakboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrey in service
April 05, 2022

Always courtesy and clarification on work being done on your vehicle, maintaining Kia parts for all replacement. All recall work done without hesitation, and explanation of what the problem exactly was. More

by JOHN.GEISLER0184
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
April 05, 2022

Amazing customer service. My husband usually brings my car in however it was me this time, very impressed! More

by DANIMC924
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
April 05, 2022

Awesome awesome service & fast, friendly, I am from Dallas tx and the young girl was the best customer service ever with Kia More

by TONIMIGNOGNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Corey Husketh
April 04, 2022

The service team at Rusty Wallace Kia of Alcoa continue to take excellent care of my vehicle. Professional courteous service in a timely manner. More

by TAJOHNSON523
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
...
133
...