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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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April 01, 2022

They are always very nice and provide a huge variety of snacks and drinks while you wait. More

by BIKEFUN08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
April 01, 2022

I highly recommend this dealership. The staff is very professional and accommodating. We will definitely be repeat customers. More

by YANKEE.MATHEWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
April 01, 2022

Very friendly people in the service department. Will certainly go back to have my car taken care of. More

by BETH0999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
April 01, 2022

Farther away then the Knoxville dealership but Knoxville doesn't do walk ins. Always about an hour and a half wait but it's better than trying to keep an appointment for an oil change. Free snacks and drink More

by je58227eo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
March 31, 2022

Quick and Excellence Service . Positive Experience and comfortable waiting room. Will return for all service More

by KKENYATTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
March 31, 2022

The person I spoke with listened and we accomplished what was necessary with the recalls on the Sedona and replacing the blown head lights. Very pleased with the service. More

by blf720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
March 31, 2022

I love it I love the cars very affordable. Very professional.Very nice cars. I’ll go b More

by SAMMOORE686
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Witucki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Raybourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Court Courtney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2022

My experience was very positive. I went for an oil change and all was great! More

by Sherrymontgomery48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
March 31, 2022

Friendly staff and love the snacks/ drinks. Don’t have to wait long for an appointment More

by MICHELLE.COX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
March 30, 2022

I only used the service department. Oil change seemed good and fast, but the skid plate wasn't properly refitted. I had to bring it back when I realized it. They worked to put it b More

by Brendasrutherford
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Audrey , Jenna Mayes
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