Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center
Rusty Wallace Kia Alcoa has changed my life my car is everything to me my family would be lost without it everything to me my family would be lost without it More
Great people to deal with I bought 3 vehicles from them there service department is great as well will buy from them again when I need to up date there service department is great as well will buy from them again when I need to up date More
I've had problems with getting a loner vehicle Is a concern Because I've been told when making an appointment that I had a loner car at the time and when I bring my vehicle in for service only to b concern Because I've been told when making an appointment that I had a loner car at the time and when I bring my vehicle in for service only to be denied when I arrive it has happened several times in a roll. The last excuse was when I ask for my loner car I was told there want be loner car for 2 months when I brought my car in to the service department. More
Prompt and professional service. Always a pleasure and pleasant experience. Always feel well taken care of. Only come here for service. Always a pleasure and pleasant experience. Always feel well taken care of. Only come here for service. More
The service was great and the staff were very helpful and understanding but there is not enough seating for everyone to keep out of the weather understanding but there is not enough seating for everyone to keep out of the weather More
I normally have wonderful service here but my last visit did not go so well. I expressed my concern about my driver side back brake caliper and the damage to it that had not previously been spotted by any s did not go so well. I expressed my concern about my driver side back brake caliper and the damage to it that had not previously been spotted by any service technician. My brake pads on this caliper were significantly different levels of wear ( one was completely gone scraping and the other was full, basically brand new) and even showed my service tech and he didn’t even say anything about the damage. More
This is the second Kia we have purchased from this dealership and we have only had good experiences from both the sales and his service centers. Most impressive dealership. dealership and we have only had good experiences from both the sales and his service centers. Most impressive dealership. More