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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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March 24, 2022

Excellent service. We drive over an hour to use this dealership because it’s so easy and they’ve been great so far. More

by JAIMEECHRISMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
March 24, 2022

The staff was very welcoming and courteous. Audra did a great jobOf welcoming me and keeping me informed being this was my 1st trip to your dealership I have just relocated here from Florida More

by Nelnay66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audra
March 24, 2022

I had car problems on vacation and they helped me quickly and with courtesy. Best service experience I have ever had More

by MJMACKEN32649
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrianna
March 24, 2022

Very happy with the service. . had a slow leak in tire they cane and let me know and also fixed for me ..will continue to go back More

by boring.debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
March 24, 2022

Staff is very friendly, helpful, and attentive. No pressure is applied on you when looking at vehicles. The facility is very clean and welcoming. More

by ltanniehill
Recommend Dealer
Yes
Employees Worked With
Audrianna
March 23, 2022

Audrianna was outstanding, the work on my vehicle was done expeditiously. Thanks for the coke and chips. More

by roadwarrior49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audrianna crawf/555*w*
March 23, 2022

I was there for my first oil change. They were very explanatory. Had my car done in a timely manner. More

by A.KGRIFFIN692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
March 23, 2022

Twice, in an emergency repair situation we asked for the loaner promised (& paid extra for) at the time of purchase. Twice we were told we could not have one, forcing us to rent (at our expense) a vehicle. More

by EMMIES.MAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes
March 23, 2022

The STAFF I encountered were very professional and personable , prompt, knowledgeable about all things Telluride ! Also all staff had smiles and made eye contact. Recommend this dealership on Alco More

by judy1570
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Audrianna Crawf, Corey Husketh
March 23, 2022

Very nice service department and fast service. They come and check on you throughout the process and the free snacks is a nice touch More

by AMY4BLUES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
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