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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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March 04, 2022

Nice people. Nice service center. Always have a good experience when bringing vehicle for warranty service More

by rhspooky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
March 03, 2022

The service department and all of its employees always have demonstrated professionalism, courtesy, and a willingness to provide excellent service. Always a good experience. Thank you for caring. Mike More

by michael.lardiero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
March 03, 2022

I’ve always had wonderful service here Very nice waiting room that is fully stocked with items as you wait More

by Seratt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
March 03, 2022

My car was serviced promptly and David explained everything that was done. Jenna, Cory and David were all very friendly and professional More

by volskid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Jenna Mayes, Corey Husketh
March 03, 2022

It’s been over a week but I did have both of our Kia vehicles serviced in a week. The Soul on a Thursday and the Sportage on Friday. The only complaint was from my spouse. The Soul was washed as part o More

by ISUZU_man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think I got the ones who helped me, Jenna Mayes, Corey Husketh
March 02, 2022

Oil change and replaced all cabin filters. Excellent service as always and have taken very good care of my car since I bought it in April of 2012. More

by ljg845
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared D Sparks was the Tech that worked on my car and he did an excellent job., ALEX FERRER
March 02, 2022

Every time I walked in I was welcomed. Very helpful people, during and after the purchase. More

by jones795781
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod
March 02, 2022

Very pleasant experience. Waiting area is stocked with snacks and drinks. There are places outside to sit. The staff is kind and you can tell they know what they are doing More

by CLUTTRELL06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris? , Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
March 02, 2022

Great service, very friendly staff, clean restrooms and waiting area. I got my Kia repaired for the cost that was given to me before work started and repairs were made in a shorter time frame than expected More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, ALEX FERRER
March 02, 2022

I have dealt with Rusty Wallace 2 times now and I have to say I will continue to visit them for all my Kia service needs. More

by knitecrepr74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bunton
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