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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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March 01, 2022

They are fast, efficient, and reliable. I’ve never been dissatisfied with their work on my car. More

by DON80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
March 01, 2022

The people are very friendly and the service is above average. They also don't try to sell you something you don't need. More

by VERAGRAVES85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, ALEX FERRER
March 01, 2022

I always enjoy the atmosphere there at Kia in Alcoa, The service , snacks, waiting area is great. Always treated with smile. More

by CONNIESLEE806
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
March 01, 2022

Very pleasant, professional, and prompt service. The service area and lounge were well maintained and clean. They really take care of their customers. More

by MSGRIFFIN03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
March 01, 2022

Great service, friendly people. Robert helped diagnose the issues with my car and fixed them very quickly. Him and the service workers were so helpful. More

by TREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert , Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
March 01, 2022

Always the best and quickest service. Answers any questions and explains all the work that was done. More

by Tchap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
She was new, sorry cannot remember name but she was awesome
March 01, 2022

I bought my 2018 Sportage from this dealership. I have used their service department since then. I have always been pleased with the service. More

by JALAMBERT61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Audri
March 01, 2022

Service done in a timely manner. Nice waiting area with plenty of complementary drinks and snacks. More

by SGINSBUR50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
March 01, 2022

I had a good experience she took good care of me thank-you she went out of her way to help me More

by Skelington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
February 28, 2022

I was in and out for my routine service quickly. Although I continue to complain about my brakes squeeling when backing up I am continually told this is normal. Not happy that this is pretty routine More

by sanry571
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Cass
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