Back

Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

Sort by
February 22, 2022

They always take care of my wife's car and mine, they fix it or service our cars right More

by lethasean22809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
February 22, 2022

This is the best dealership in the Knoxville area. From the moment purchasing my vehicle to all the scheduled maintenance, the staff is always friendly and helpful. The always go the extra mile to mak More

by ckidd865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
February 22, 2022

As always, genuinely courteous & helpful, friendly. Greeted like a family member! Listen to what I was asking about, repeated it, explained the resolutions/fixes at checkout. More

by CWEBSTER865
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
New Employee She gave me her name twice don't remember it now paperwork not within reach, Jenna Mayes
February 22, 2022

Great job overall! Thank you for the efficient timely service and friendly polite and informative customer service representative! More

by LLROSEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bunton
February 22, 2022

My car was finished very quickly, and everyone was very nice. I’m always impressed by how nice the waiting area is. More

by Aroha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
February 22, 2022

Excellent service dept,I will always come to you guys for all my service needs.,free snacks are a plus,.clean and free Wi-Fi and charge ports very great full,thanks guys More

by RSCUFF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
February 21, 2022

Excellent customer service! !! My vehicle had to stay in the shop for repair, but was returned to me sooner than expected. More

by mspradling6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Cass
February 21, 2022

Very nice and courteous staff. Great snack selection in the waiting area. Quick device as well. More

by laurenjones0307
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
February 21, 2022

I always get what I came for and always use the waiting room that I find sufficient. More

by jgiles346
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
February 20, 2022

The person coordinating my service was on top of his work. Also l got attentive help from the parts depth. This customer interest has always been apart of my visits More

by HATTRICKZEUS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
...
147
...