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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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February 19, 2022

For one thing it was hard to find. The guys in the working area was playing around and put one of them in the back of a trunk. I thought that was very unprofessional. More

by vickymayberry55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
February 18, 2022

Always friend ly group to work with for car repair. Place is clean nice waiting area More

by Jenniferweatherly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
February 18, 2022

Rediculous have to wait hour and forty minutes just to get an oil change .Watch them bring my car in after waiting for hour and ten minutes so really only took 20 minutes for the service More

by fcdtaustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
February 17, 2022

Great customer service. Jenna is wonderful!! Very helpful and responsive! She went above and beyond. More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
February 17, 2022

The customer service rep was extremely helpful and professional. Also, I was very impressed by how quick the servicing of my vehicle took. Nice touch with the snacks and beverages. I will be back! More

by TMKAAS57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember name
February 17, 2022

They did an oil change and tire rotation and topped off all fluids. They also checked my car for a recent recall. Everything went great! More

by KELLY_HAROLD06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
February 15, 2022

They were very professional and happy to help me with everything. I am very please with all the people I was around More

by Bobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
February 13, 2022

Great service, very quick, professional, would recommend, you need service this is the place to get we done. More

by CTRIDDLE49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
February 13, 2022

Very courteous and prompt, staff was knowledgeable and very helpful. Joel in the parts department was great! More

by davondillard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel / Parts Dept. , Corey Husketh
February 13, 2022

Everyone was very welcoming and told me exactly what needed to be done to fix my car. More

by veraboo1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
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