Rusty Wallace Kia Alcoa - Service Center

Good experience but they had to order a part to repair the driver’s seat movement. the driver’s seat movement. More

KIA of Alcoa Highway always provides great service. The first time I walked on the lot and purchased my vehicle to every time I get my car serviced it is a great experience. first time I walked on the lot and purchased my vehicle to every time I get my car serviced it is a great experience. More

Great place to have car or Suv from.not to for fom my home. Great home. Great More

Time was great. Disappointed they did not clean inside of car like last time. Overall experience was good. car like last time. Overall experience was good. More

Always very professional and courteous. Try to work with you about your car and appts. you about your car and appts. More

Such professional staff but personable and considerate.. Would recommend KIA Alcoa to anyone! Working with Jenna and Corey was a pleasure..hope they hang in there considerate.. Would recommend KIA Alcoa to anyone! Working with Jenna and Corey was a pleasure..hope they hang in there More

Service advisors were very knowledgeable work was done quickly and efficiently and on time Good job thank you quickly and efficiently and on time Good job thank you More

Excellent customer service! Very happy with my new Kia! Had to go in for a recall and they were very thorough! Had to go in for a recall and they were very thorough! More

Took longer than expected. They kept telling me it was one thing and then realized that wasn’t right. Had to wait two times for parts to come in and they would make promises and never follow through. I ha one thing and then realized that wasn’t right. Had to wait two times for parts to come in and they would make promises and never follow through. I had to contact them for updates. Makes me not want to buy a Kia again, just so I don’t have to deal with a Kia dealership again. More

Fantastic customer service and friendly people. We love this place and visit often. They are top notch in service. this place and visit often. They are top notch in service. More