Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center
I had a issue with my optima. Alex my service advisor was amazing on explaining and making the entire process seamless and comfortable. Kept me updated on the process. And most important,was able to deliver amazing on explaining and making the entire process seamless and comfortable. Kept me updated on the process. And most important,was able to deliver on the exact date promised. Was my first time there for service,but will be my first choice in the future. Extremely satisfied. Thank you More
Super quick, always clean and they offer snacks/drinks while you wait. Never had a difficult time here. while you wait. Never had a difficult time here. More
The service department is so easy to work with. They are knowledgeable and so friendly. We had a great experience with them and would recommend them to anyone. knowledgeable and so friendly. We had a great experience with them and would recommend them to anyone. More
Purchased a new Telluride, and there was a grinding noise. So I took it in, they prompted assessed the problem (a couple of screws had not been tightened when manufactured) and had it repaired within noise. So I took it in, they prompted assessed the problem (a couple of screws had not been tightened when manufactured) and had it repaired within an hour. They were pleasant and efficient. More
Very efficient very professional. Nice clean customer waiting area with free snacks and drinks. Thanks for a great experience waiting area with free snacks and drinks. Thanks for a great experience More
The entire staff, is professional, courteous, and very punctual. I was in and out in no time!! Service technician, went over everything that they did,and what I needed to have done, within my next two oil punctual. I was in and out in no time!! Service technician, went over everything that they did,and what I needed to have done, within my next two oil changes!! Great experience, and I'll keep coming back!!! More
They grabbed me at the door and assessed my reason for bringing my car. I am always been impressed with their ability to handle my car without any issues or hangups. The place is always clean and the pe bringing my car. I am always been impressed with their ability to handle my car without any issues or hangups. The place is always clean and the personnel are always helpful and professional. Never a problem with their service; they always solve any issue that I may have before I leave the dealership. Their waiting area is also a hit with free snacks and TV. I was even able to charge my phone. Great job! More