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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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January 18, 2022

Went to pick up my car after having the same problem with it several times was told it didn't do it again got in the car started it up and the same problem happened again engine light come on misfiring and j More

by james6180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
ALEX FERRER
January 18, 2022

Kia did the 45,000m service on our 2017 Soul and checked out a rattle we thought may have been in the left front wheel area. Alex jiggled the steering wheel to see if that was the noise we heard. It was! More

by maryvilledentons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
January 17, 2022

Great service and very helpful employee's did a complementary wash didn't even ask for all in all great service. More

by hoytstevens62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
January 17, 2022

My cars' issues were completed with great satisfaction, and I was able to also have the car serviced for it's 60,000 miles service in addition. The car has definitely run smoother since all the work had More

by SLEEPYHOLLOW62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
January 17, 2022

We have always had a good service tech and the service department was very helpful in answering all the questions that we had. More

by kandwholder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
January 16, 2022

Customer service is always great timely matter of all work is done. Always a great experience More

by NOAH.DAVIS40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenna Mayes, Corey Husketh, ALEX FERRER
January 16, 2022

Always friendly, respectful and timely. Will always have my service done at this dealership when I can. More

by KARMEN3D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
January 16, 2022

Great value, will always come for service. Really don't know what elses to write More

by DONALDWARNER87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
January 16, 2022

Friendly and honest. The job was done in a timely manor and the service manager was very helpful. More

by Millergrimsley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
January 16, 2022

I do not get creeped out visiting the service center and the service managers seem to be honest. More

by hward09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
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