Rusty Wallace Kia Alcoa - Service Center

I am always impressed by their level of professionalism. I also appreciate the snacks they provide as well as the overall price for their services. I also appreciate the snacks they provide as well as the overall price for their services. More

Professional and quick service. Treated very well. Waiting area was very neat and clean. Great snacks Waiting area was very neat and clean. Great snacks More

BJ was very helpful and knowledgeable in the Kia products and what was best for my needs and wants. and what was best for my needs and wants. More

They got me in and out in 1 hour.Customer service was They got me in and out in 1 hour. Customer service was great. Love that you have a complimentary snack bar for your customers They got me in and out in 1 hour. Customer service was great. Love that you have a complimentary snack bar for your customers More

Staff was very professional service was done quickly. The customer service area was nice and had drinks and snacks. customer service area was nice and had drinks and snacks. More

Fast efficient and has a friendly atmosphere. They have a friendly staff that makes sure everything is stocked a friendly staff that makes sure everything is stocked More

while I wasn't thrilled about the two month wait to have it repaired, I was satisfied with the quality of the repair and the fact it was still under warranty provided me with a courtesy van and free towing. it repaired, I was satisfied with the quality of the repair and the fact it was still under warranty provided me with a courtesy van and free towing. It was easy and non hassle for me; while they tested everything and replaced what it needed. great team. More

Dealership and employees are excellent. Kia policies, engines and warranty are complete garbage. Vehicle I bought new is consuming 3 quarts of oil per oil change with only 80k miles and Kia states that i engines and warranty are complete garbage. Vehicle I bought new is consuming 3 quarts of oil per oil change with only 80k miles and Kia states that is normal operating conditions. No wonder there was a class action lawsuit regarding this engine. I will never buy another Kia and will recommend against the brand to all my friends and family as well. More

Tires were inflated with to much air. The plate on door jam said 33 psi cold ,front tires 39psi, back 38psi. Temperature outside 33 degrees. Had to get my gauge to let air out , in the cold. Not a happy jam said 33 psi cold ,front tires 39psi, back 38psi. Temperature outside 33 degrees. Had to get my gauge to let air out , in the cold. Not a happy customer! More