Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Rusty Wallace Kia Alcoa - Service Center
Louisville, TN
4,238 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center
Sort by
Verified Customer
January 12, 2022
Excellent dealership to work with. I’m the kind of person that was always hesitant to fool with dealers but this one is different. Would recommend! that was always hesitant to fool with dealers but this one is different. Would recommend! More
by STVNBUTLER33
Employees Worked With
ALEX FERRER
January 12, 2022
I had an appt for an oil change on 01/11/22. It was at 4pm. It took until 5:10 to get done. Nothing extra and nothing wrong. That's an extremely long time. 4pm. It took until 5:10 to get done. Nothing extra and nothing wrong. That's an extremely long time. More
by annemariekish11
Employees Worked With
Not sure at the moment
January 11, 2022
I was So Very Happy with the service i received while there! Alex was always so nice when I called & he checked for me to see if my car was still under warranty & it was! I had called another dealer & th there! Alex was always so nice when I called & he checked for me to see if my car was still under warranty & it was! I had called another dealer & they didn’t offer to check for warranty , gave me two different prices & a 2 week wait .. So it was meant to be to call you! I will Always do my business with you & i even though I arrived earlier than my appointment , i thought since i live in Pigeon Forge i didn’t know how traffic would be, they took it right back !! Excellent service & staff!!! More
by cruznut
Employees Worked With
ALEX FERRER
