Rusty Wallace Kia Alcoa - Service Center

Good service, friendly staff, at times hard to get into, but normal for this time but normal for this time More

Good service every time I have been there. They are always freindly and courteous and quick. always freindly and courteous and quick. More

They are always very kind and efficient. They get the job done in a timely manner. job done in a timely manner. More

Friendly an professional we used they on r Kia every time we've need work done oil changes recalled motor they been good we've need work done oil changes recalled motor they been good More

I showed up almost an hour early and they took my car right back and had me out of there before my original scheduled appointment! Great customer service! right back and had me out of there before my original scheduled appointment! Great customer service! More

The service rep didn't listen well to me. Told me, oil was full and he didn't know why I thought there was a possible leak. I'd told him that I'd put 3 quarts in before driving there. Also, he said it had was full and he didn't know why I thought there was a possible leak. I'd told him that I'd put 3 quarts in before driving there. Also, he said it had been 10 months since my last oil change and that could be why was low. No, it's been 10 months since this dealership did my oil change, but walmart did 4 months prior. And there was a sticker on my windshield showing that. My only complaint is about this service rep. He dismissed what I told him, argued with me about what I told him, and seemed patronizing to me. Great mechanical service. I've never had a bad experience with a rep here before. More

Slow misinformed from insurance company with no none whatsoever communication with me until the end whatsoever communication with me until the end More

First time bringing my new Soul for service. It was fantastic. In & out in an hour. Great pleasnt service guy. Couldn't have been happier! fantastic. In & out in an hour. Great pleasnt service guy. Couldn't have been happier! More

Very relaxing environment while you wait on your service. The free refreshments was very nice. Customer service Rep was very polite. The free car wash was very nice too. The free refreshments was very nice. Customer service Rep was very polite. The free car wash was very nice too. More

I had my car in for it’s 100k check up along with an oil change. It was all done in 50 minutes. Quickest I have ever been in and out. Still enjoy the free snacks and drinks while waiting. Service rep are al change. It was all done in 50 minutes. Quickest I have ever been in and out. Still enjoy the free snacks and drinks while waiting. Service rep are always courteous and friendly. Labor cost is high but what you gonna do about that More