Back

Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

Sort by
December 20, 2021

Very helpful, professional and courteous. Took care of my vehicle in a timely manner as well. More

by BALTIMORSTRONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes
December 19, 2021

Everyone is really nice. Answered any questions had. They were not pushy. We will use them again. More

by JEFFCAROLHOWELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Cook
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2021

Service depart staff were all very friendly, professional and took time to explain in simple terms the services that were done on my vehicle. More

by stbrown749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
December 17, 2021

PERSONALIZED AND GREAT SERVICE. ALWAYS FRIENDLY AND INFORMATIVE. NEVER HAD TO RETURN FOR CORRECTIONS. WAIT LOUNGE OFFERS DRINKS AND SNACKS. More

by GAILNES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Autry
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

They were able to see us before next year. We arrived on time and they took our car in Immediately. They completed the oil change very quickly. We are used to waiting hours. They were very friendly. More

by 16TONI.MC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Bunton, Charlene
December 16, 2021

Staff was friendly and helpful. They completed the repair on time and we are very pleased. More

by jcoma.smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
December 16, 2021

I was very pleased with the service I received with my recent visit to the service department at Rusty Wallace Kia. All required service was finished very quickly and completely to my satisfaction. I was More

by mikesmagna750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David, Jenna Mayes
December 16, 2021

Quick diagnosis of engine problem and obtained warranty coverage. Communication was good and work preformed quickly. More

by DONNAVOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
December 15, 2021

Do you have a great service department people are very nice and always take care of Me thank you have a merry Christmas and happy new year More

by GMBPins51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
December 15, 2021

I had such an amazing experience here! Love the staff and every service is fast and efficient! More

by brearhode
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
...
162
...