Rusty Wallace Kia Alcoa - Service Center

This visit was great. I was told how long it would take to complete the job so I hung out in the waiting area . The job was completed as told , my car was washed and I was on my way. to complete the job so I hung out in the waiting area . The job was completed as told , my car was washed and I was on my way. More

We have always had great and efficient service on our Kia and the service dept. always goes above and beyond to help us. and the service dept. always goes above and beyond to help us. More

Corey was very helpful and set us up with a loaner car. Repairs took less time than expected. Repairs took less time than expected. More

Dealership was clean, provided drinks and snacks. Miss Jenna Mays, my service consultant was friendly and professional as ever. Jenna Mays, my service consultant was friendly and professional as ever. More

The service that was provided was amazing and quick. Thank you for all your amazing help. Thank you for all your amazing help. More

This is the greatest place I’ve ever taken my car to— great, friendly staff. They go all out for a customer’s waiting experience. I’d recommend them in a minute to anyone. great, friendly staff. They go all out for a customer’s waiting experience. I’d recommend them in a minute to anyone. More

This is my first Kia and the “white glove” service exceeded my expectations!! The wait time was right on the estimate, they have a nice area to wait in that felt clean and well kept. The snacks and dr exceeded my expectations!! The wait time was right on the estimate, they have a nice area to wait in that felt clean and well kept. The snacks and drinks were a pleasant surprise! They even washed my car! Absolutely the best service experience I’ve ever had! More

I was very pleased with the service and the service texts. They kept me informed as the service progressed. texts. They kept me informed as the service progressed. More

Had my oil changed- the coupon I had was not applied. My fluids were not topped off, when I picked my car up my keys were in the ignition (I asked for them to be put somewhere else specifically) the paperwo fluids were not topped off, when I picked my car up my keys were in the ignition (I asked for them to be put somewhere else specifically) the paperwork was not gone over with me, and then my battery died two days later. Could have been avoided if paper work was gone over. More

Excellent service, arrived early and left early. Great service department and amenities for the brief wait. service department and amenities for the brief wait. More