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Rusty Wallace Kia Alcoa - Service Center

Louisville, TN

4.6
4,238 Reviews

4,238 Reviews of Rusty Wallace Kia Alcoa - Service Center

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November 19, 2021

They were very professional and did not try and sell me anything that I didn't need. The waiting room was clean and well stocked. More

by DYMOND937THOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
November 19, 2021

Although the service was good, I wasn't happy that I was over charged for a basic oil change. I was quoted 30 dollars and was charged 60. More

by Zeina.allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I can't remember the service person that helped me
November 19, 2021

Service team is always so friendly plus amenities are excellent! My service was prompt, fast, and the staff kept me informed at all times. More

by MONICADEHART87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
November 18, 2021

Squeezed me into their schedule same-day to accommodate Squeezed me into their schedule same-day to accommodate my schedule. Did not have to wait long for the new tires More

by JOELMBRUCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ALEX FERRER
November 17, 2021

They diagnosed the problem ordered the part and put me in a loaner car and we got our car back in a few days. Everyone was very courteous like they always are. Always a good experience! More

by Judynumber2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh
November 17, 2021

Took me on even though I went to the wrong dealership! Fast service and a good waiting area. Will be coming back for all of my service needs. More

by AM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Husketh
November 17, 2021

The ease of making appointments and the courtesy of the staff make this a wonderful dealership. More

by apriljwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
November 17, 2021

A great dealership to do business with. Clean, prompt, wit a nice waiting area. Friendly staff that keeps you informed. More

by JACKIE_H_WARD
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, ALEX FERRER
November 17, 2021

The staff was so friendly and helpful, amazing customer service! I came in for an oil change, no wait at all and my car was finished un 30 or 35 minutes! More

by Dhancock1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
November 16, 2021

They are very professional and always do a great job, I won’t go anywhere else More

by darylsiler1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mayes, Corey Husketh, ALEX FERRER, Chase Cass
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