Rusty Wallace Kia Alcoa - Service Center

I had a “low tire” icon in my dash. The service department got me in without an appointment, filled all four tires. All were kind and helpful. department got me in without an appointment, filled all four tires. All were kind and helpful. More

Everyone was great and the free drinks and snacks were a plus too..Theses surveys that recquire a 15 word min are ridiculous tho plus too..Theses surveys that recquire a 15 word min are ridiculous tho More

I thought they did a good job for the ecp service they did on my new vehicle. did on my new vehicle. More

They were trying there best to figure out what was wrong with my car let's hope it's fixed. with my car let's hope it's fixed. More

Love Rusty Wallace Kia of Alcoa I bought my Sorento new that this dealer ship in 2010 and I have been very pleased with all of my service experiences from this dealer ship that this dealer ship in 2010 and I have been very pleased with all of my service experiences from this dealer ship More

Everyone was so nice & when I arrived they took me right in! They offered me coffee or soda in the waiting room! When finished they came & told me I was ready to go! Pulled my vehicle around front & I was o in! They offered me coffee or soda in the waiting room! When finished they came & told me I was ready to go! Pulled my vehicle around front & I was on my way! More

Service is great! I took my car to be checked I had lack of power and engine light was on. They immediately told me what the problem was and that it would take 3 days to be fixed. I was given a loaner car s of power and engine light was on. They immediately told me what the problem was and that it would take 3 days to be fixed. I was given a loaner car so I would have something to drive. They had my car done in that exact amount of time and my car was fixed. More

Kia Alcoa employees have always explained what was needed and what was going to happen at each visit. They have been professional. and what was going to happen at each visit. They have been professional. More

Had a very nice young man that helped me. He was very respectful and sweet respectful and sweet More

Went in for one thing and they did 3 other things! I was supposed to be there 1hr 30 min and was there 4 before they sent me to get a rental!!! supposed to be there 1hr 30 min and was there 4 before they sent me to get a rental!!! More